Diligent Outage History
Daily status observations, past incidents, and reported issue history for Diligent.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 48% | 25 | 13 |
| July 2026 | 38.7% | 31 | 19 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Projects – Intermittent Access Issues – US
Started:
Projects (North America - US)
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users in the US region may experience intermittent access issues when using Projects, including failures when loading or accessing content. The issue is affecting availability for some users in the US region.
Messenger - Service Unavailable - Australia
Started:
Messenger (Asia Pacific - Australia)
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an outage that is preventing users from accessing our service. Our engineers are currently investigating. Thank you for your understanding and patience!
July 2026
Boards Cloud – Service Disruption Affecting User Access Across Regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue affecting Boards Cloud that may prevent some users from successfully accessing the platform. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue.
Boards / Entities - Service Access Issues in US Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.
June 2026
BoardDocs - Users Are Unable To Access Site in the US Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
May 2026
Results - Service Degradation Impacting Users In Non-US Regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!
Diligent One Platform and Multiple Diligent Products - Users are Experiencing Service Degradation
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues.
Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.
Third-Party Manager - Users Are Not Able To Access The Site In The US region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
Boards – Users Are Not Able To Access The Application In The APAC Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!
Boards - Users Are Not Able Not Access The Application In The EU Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!
BoardDocs - Some users are unable to access the Diligent BoardDocs application
Started:
monitoring
The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.
investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.
monitoring
The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.
monitoring
A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.
investigating
We are currently investigating this issue.
April 2026
BoardDocs - Sites Are Inaccessible In The US Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.
identified
The issue has been identified and a fix is being implemented.
identified
The issue has been identified and a fix is being implemented
identified
.The issue has been identified and a fix is being implemented.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
Diligent One Platform - Users Are Intermittently Unable To Access D1P Across Regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.
Diligent Data Room - Service Disruption in UK Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.
Boards - Some Clients Unable To Access Their Site Intermittently In APAC and CA Regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this incident. Thank you for your patience.
March 2026
Salesforce Outage - Investigating
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team.
We apologize for any inconvenience.