Diligent Outage History
Uptime record, past incidents, and downtime history for Diligent.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 8% | 25 | 23 |
| April 2026 | 36.7% | 30 | 19 |
| March 2026 | 29% | 31 | 22 |
| February 2026 | 0% | 5 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US
Started: May 24, 8:14 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 24, 1:09 PM
identified
Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues.
Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.
May 24, 11:53 AM
identified
The issue has been identified and a fix is being implemented.
May 24, 8:47 AM
investigating
Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.
May 24, 8:14 AM
Third-Party Manager - Users Are Not Able To Access The Site In The US region
Started: May 22, 9:54 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 22, 11:06 AM
identified
Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!
May 22, 9:54 AM
Boards – Users Are Not Able To Access The Application In The APAC Region
Started: May 20, 2:54 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 20, 3:42 AM
identified
The issue has been identified and a fix is being implemented.
May 20, 2:55 AM
investigating
Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!
May 20, 2:54 AM
Boards - Users Are Not Able Not Access The Application In The EU Region
Started: May 12, 10:00 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 10:14 AM
identified
The issue has been identified and a fix is being implemented.
May 12, 10:03 AM
investigating
Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!
May 12, 10:00 AM
BoardDocs - Some users are unable to access the Diligent BoardDocs application
Started: May 1, 3:30 PM
monitoring
The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.
May 7, 3:52 PM
investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.
May 7, 3:17 PM
monitoring
The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.
May 4, 9:57 PM
monitoring
A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.
May 4, 12:27 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 1, 11:58 PM
identified
The issue has been identified and a fix is being implemented.
May 1, 11:58 PM
investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.
May 1, 10:55 PM
investigating
We are currently investigating this issue.
May 1, 3:30 PM
April 2026
BoardDocs - Sites Are Inaccessible In The US Region
Started: Apr 27, 4:41 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 28, 6:30 PM
identified
The issue has been identified and a fix is being implemented.
Apr 28, 6:30 PM
investigating
Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution
Apr 28, 1:03 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 28, 2:12 AM
investigating
We are currently investigating this issue.
Apr 27, 8:27 PM
identified
The issue has been identified and a fix is being implemented.
Apr 27, 8:26 PM
investigating
Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.
Apr 27, 8:08 PM
identified
The issue has been identified and a fix is being implemented.
Apr 27, 5:36 PM
identified
The issue has been identified and a fix is being implemented
Apr 27, 5:35 PM
identified
.The issue has been identified and a fix is being implemented.
Apr 27, 4:41 PM
identified
The issue has been identified and a fix is being implemented.
Apr 27, 1:23 PM
investigating
Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
Apr 27, 1:07 PM
Diligent One Platform - Users Are Intermittently Unable To Access D1P Across Regions
Started: Apr 20, 10:47 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 11:08 AM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 11:04 AM
investigating
Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.
Apr 20, 10:47 AM
Diligent Data Room - Service Disruption in UK Region
Started: Apr 19, 12:38 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 19, 3:27 AM
identified
The issue has been identified and a fix is being implemented.
Apr 19, 2:33 AM
investigating
Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.
Apr 19, 12:38 AM
Boards - Some Clients Unable To Access Their Site Intermittently In APAC and CA Regions
Started: Apr 13, 8:23 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 8:42 AM
identified
The issue has been identified and a fix is being implemented.
Apr 13, 8:34 AM
investigating
We are currently investigating this incident. Thank you for your patience.
Apr 13, 8:23 AM
March 2026
Salesforce Outage - Investigating
Started: Mar 17, 5:37 AM
identified
The issue has been identified and a fix is being implemented.
Mar 17, 6:36 AM
investigating
We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team.
We apologize for any inconvenience.
Mar 17, 5:37 AM