Current answer
Diligent experienced a critical incident: Projects – Intermittent Access Issues – US. ServiceAlert observed recovery on Aug 25, 2026.
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Incident Lifecycle
Affected Components
Projects (North America - US)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 24, 2026 at 3:57 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 24, 2026 at 3:56 PM UTC
Investigating
Users in the US region may experience intermittent access issues when using Projects, including failures when loading or accessing content. The issue is affecting availability for some users in the US region.
Aug 24, 2026 at 3:20 PM UTC
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