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96.3%of 80 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
100%
29
0
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
Most areas of the system have been patched and are back online. We are continuing work on EduApp.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to apply the necessary patches and are bringing systems back online as they are completed.
identified
We are continuing to work on a fix for this issue.
identified
Digistorm services temporarily offline - security precaution
We have taken Digistorm services offline as a precaution while we respond to PHP2SHELL, a critical security vulnerability affecting widely used web software, including components used in our products.
We made this decision to protect your school’s data. Our engineering team is applying and verifying the fix now, and we will restore services as soon as it is safe to do so.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Funnel Form Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We’re currently investigating an issue with Funnel forms not loading any content.
July 2026
Funnel Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We’re currently experiencing degraded performance issues with Funnel. Rest assured, our team is working hard behind the scenes to restore normal performance levels.
Schoolbox App Login Issue
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue affecting login for some schools using Schoolbox-integrated apps. We are actively investigating and working to resolve this as quickly as possible.
Funnel Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating reports that Funnel is unavailable or returning an error.
June 2026
Website Email Outage
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are currently monitoring to confirm no further issues.
investigating
We're currently experiencing an issue where all website emails are failing to send. Our team is actively investigating and will provide an update shortly.
April 2026
Funnel - Emails
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We’ve identified the issue impacting Funnel emails for schools and are working on resolving it.
investigating
We’ve identified an issue impacting Funnel emails for schools and are actively investigating to resolve it.
