New Multi-region uptime checks and custom-domain status pages

Outage Identified

Minor Impact Resolved Duration: 1d 21h 13m October 21, 2026
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Current answer

Digistorm experienced a minor incident: Outage Identified. ServiceAlert observed recovery on Oct 23, 2026.

Official Digistorm status page Current Digistorm status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Identified Identified Identified Monitoring
Affected Components
AU Region Digistorm App CRM Forms EU Region Schoolbox App Email US Region Edumate App Events App OAuth SG Region Bookings eduapp.com.au Automations Notification Manager Absentee Form Payments Veracross App API

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 22, 2026 at 1:38 AM UTC
Identified
Most areas of the system have been patched and are back online. We are continuing work on EduApp.
Oct 21, 2026 at 6:33 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 21, 2026 at 6:32 PM UTC
Identified
We are continuing to apply the necessary patches and are bringing systems back online as they are completed.
Oct 21, 2026 at 6:26 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 21, 2026 at 6:00 PM UTC
Identified
Digistorm services temporarily offline - security precaution

We have taken Digistorm services offline as a precaution while we respond to PHP2SHELL, a critical security vulnerability affecting widely used web software, including components used in our products.

We made this decision to protect your school’s data. Our engineering team is applying and verifying the fix now, and we will restore services as soon as it is safe to do so.
Oct 21, 2026 at 4:21 PM UTC
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