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Attempted Distributed Denial of Service (DDoS) on https://support.deskpro.com

Major Impact Resolved Duration: 2h 37m November 12, 2026
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Current answer

Deskpro experienced a major incident: Attempted Distributed Denial of Service (DDoS) on https://support.deskpro.com. ServiceAlert observed recovery on Nov 12, 2026.

Official Deskpro status page Current Deskpro status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
support.deskpro.com

Incident Timeline

Monitoring
Changes have been made to reduce the cause and we're slowly bringing access back up.
Nov 12, 2026 at 1:33 PM UTC
Investigating
We are currently experiencing an attempted Distributed Denial of Service (DDoS) on https://support.deskpro.com and working on mitigating the issue.
Nov 12, 2026 at 11:52 AM UTC
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