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78.2%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
82.1%
28
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Platform & SSC : SSO login failures on Delinea Platform (US, EU, UK, CA, AU, SEA and UAE)
PlatformPlatformPlatformPlatformPlatformPlatformSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server Cloud
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Between approximately 12:32 UTC on October 13, 2026, some users signing in to the Delinea Platform with SAML single sign-on (SSO) were unable to complete login and received an "Access Denied – Error 15" message after authenticating with their identity provider. Users who were already signed in, and users signing in without SAML SSO, were not affected.
The issue was caused by a security rule at a third-party edge network provider that incorrectly blocked SAML login responses. Our engineering team applied a configuration change at 14:11 UTC and SAML SSO logins have been succeeding normally since. If you continue to experience this error, please refresh your browser and try again.
We apologize for the inconvenience this has caused and appreciate your patience as we worked to restore normal service. For any questions about this incident, please reach out to our support team at https://support.delinea.com.
We have applied a fix for all affected regions: EU, UK, Southeast Asia, and Australia. Sign-in performance and error rates have returned to normal as of approximately 01:10 UTC on September 29, 2026.
We are monitoring to confirm the recovery holds. If you still have trouble signing in, please refresh your browser and try again. If the problem continues, contact Delinea Support.
identified
We have applied a fix for customers in the EU and Australia regions. Sign-in performance and error rates in these regions have returned to normal as of approximately 01:05 UTC on September 29, 2026. We are monitoring to confirm the recovery holds.
identified
We are investigating reports of slow logins and intermittent login failures for Delinea Platform customers in the EU, UK, Southeast Asia, and Australia regions.
Starting at approximately 23:20 UTC on September 28, 2026, some users may take much longer than usual to sign in. Some sign-in attempts may fail with a timeout or HTTP 504 error. Users who are already signed in may also see slower responses when their session is validated.
Our engineering team is actively engaged and has identified a degraded dependency affecting the authentication service in these regions. We are working on mitigation now.
If a sign-in fails, please retry. We will post another update within 30 minutes, or sooner if we have new information.
Delinea Cloud Suite Mobile App Authenticator Issues
Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite
identified
The issue has been identified and a fix is being worked on. The fix will require a new deployment during a weekend maintenance window. In the meantime, please refer to the below KB Article for details on the issue and ways to workaround it.
https://support.delinea.com/s/article/1790702420275
Thanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
investigating
We are investigating intermittent reports of issues with the Delinea Mobile App's Authenticator functionality working as expected post 26.2 Deployment. If you are experiencing this issue, please use other MFA options until we are able to resolve this issue.
Our team is actively investigating and will provide an update when one is available.
Secret Server CloudSecret Server CloudSecret Server Cloud
monitoring
We are continuing to monitor for any further issues
investigating
We are investigating an issue affecting login and access to Secret Server Cloud for a subset of customers across the US, EU, and UAE regions. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
Platform: Availability Failures and Degraded Performance
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue affecting login and access to the Delinea Platform in the US region. Some users may be unable to log in or may experience slow performance when accessing their tenants. Our engineering team is actively engaged. We will provide an update as soon as more information is available.
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate login and access issues affecting the Delinea Platform in the US region. Affected users may see an "upstream request timeout" error message when attempting to sign in, or may experience slow performance when accessing their tenant. Our engineering team is fully engaged and treating this as a top priority. We will provide an update as soon as more information is available.
investigating
We are investigating an issue affecting login and access to the Delinea Platform in the US region. Some users may be unable to log in or may experience slow performance when accessing their tenants. In most cases, retrying the login attempt allows users to successfully access their tenant. Our engineering team is actively engaged. We will provide an update as soon as more information is available.
Legacy Incident Archive
16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
As of 13:37 UTC, the degraded performance affecting Secret Server Cloud in the EU region has been resolved. Customers who experienced failures launching secrets or intermittent API errors should no longer be impacted.
Our team is conducting a root cause analysis. We will post a follow-up update once findings are available. We apologize for any disruption this caused.
-----------------------------------------------------------------------------------------------------------------------
Invest...
April 2026
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
investigating
We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.
Users may encounter slow page loads, increased latency, or timeouts.
Our team is actively investigating.
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.
Users may encounter slow page loads, increased latency, or timeouts.
Our team is actively investigating.
Privileged Access Service / Cloud Suite: HTTP 401 on Custom Authorization Profiles in Cloud Suite 26.1
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.
A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588
A fix is actively in progress, and is expected to be available shortly. We will post an update as events ...
Secret Server Cloud: US - Intermittent Application errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues. We are not seeing any Application errors since 15:31PM Eastern.
monitoring
After further investigation, we determined that a failover to our secondary region was not required. We have moved the affected resources to a different availability zone within the primary region and are observing improvement in service health. Application errors are no longer being reported.
We will continue to monitor the environment closely and post a further update once the incident is fully resolved.
We apologize for the disruption and thank you for your patience.
identified
We have identified the cause of the current issues impacting Secret Server Cloud in the US region. An ongoing cloud provider incident is affecting an availability zone hosting workloads in our US East region.
Customers may encounter HTTP 500 errors when accessing the Secret Server UI, with messages similar to the following:
"Http failure response for https://<tenant>.secretservercloud.com/... : 500 OK"
To restore service, we are failing over traffic to our secondary region. Customers may...
March 2026
Platform: Global - Federation Error 102 Missing SSO Attribute
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are aware that some customers are unable to apply the previously communicated workaround due to the error: "Entra Tenant Id <ID number> is already in use."
We are currently working to deploy a permanent fix that will resolve this issue without requiring customers to apply the workaround. We will provide a further update once the fix has been successfully deployed.
We apologize for the inconvenience and thank you for your patience.
identified
We have verified a fix for this issue and will be deploying a hotfix at the earliest opportunity.
Once the hotfix is applied, affected customers who applied the workaround will be able to revert their "Map federated user to existing directory user" setting back to Disabled.
We will provide an update once the hotfix has been successfully deployed.
identified
We have identified that affected customers have their "Map federated user to existing directory user" setting configured as Disabled, which is not the default setting. The default value for this setting is Optional.
1. From the left navigation, click Settings, then select Federation Providers.
2. Click the name of your federation provider.
3. On the Settings tab, click Edit.
4. Under User Mappings, locate the "Map federated user to existing directory user" option.
5. Change the value from D...
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting SSO authentication for some customers. Impacted users are encountering Federation Error 102 during login.
Our team is actively investigating.
