Delinea Outage History
Daily status observations, past incidents, and reported issue history for Delinea.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 84% | 25 | 4 |
| July 2026 | 54.8% | 31 | 14 |
| June 2026 | 93.3% | 30 | 2 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined
Started:
investigating
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI.
Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets.
Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
July 2026
Secret Server Cloud: Access Issues and Errors When Navigating Between Pages
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the root cause of the issue. A configuration change prevented affected tenants from connecting to the database, causing the application to fail to load and display error pages. Our engineering team has applied a corrective change and is validating the fix. We will provide another update soon.
investigating
We are investigating reports that some Secret Server Cloud users are unable to sign in and are being redirected to an error page. We are actively working to resolve the issue and will provide another update soon.
Secret Server Cloud: Issues with RDP and Remote Password Changes
Started:
monitoring
We have applied mitigation measures to restore service availability and are actively monitoring the environment to ensure continued stability. We apologize for any inconvenience this may have caused and appreciate your patience.
identified
We have identified the issue preventing some customers from connecting via proxy or changing passwords remotely. During this incident, some customers also experienced errors when creating folders. Our engineering team has isolated the root cause and is actively implementing a fix to restore normal service. We will provide another update as progress continues.
investigating
We have identified an issue preventing some customers from connecting via RDP or changing passwords remotely. We are actively working to resolve the issue and will provide another update soon.
Intermittent timeouts accessing Delinea Platform
Started:
identified
The issue has been identified, and remediation efforts are currently underway. We will continue to provide updates as we make progress.
identified
We have identified the cause of the intermittent 504 / Gateway Timeout errors that some customers have experienced when accessing their Delinea Platform instances or when connector-based operations are in use. The issue stems from elevated response times in a backend service that handles connector connectivity, which is causing some requests to time out. Our engineering team has isolated the source and is actively applying corrective action to restore normal performance. Some customers may co...
identified
We wanted to provide you with an update on the incident affecting the service(s) listed below.
Our team has been working diligently to address the issue, and we have made significant progress.
We appreciate your continued patience and support as we work to fully restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Platform: US - Audit Event Processing Delays
Started:
monitoring
We are experiencing delays in audit event processing for customers in our US East region. Audit logs and audit activity may appear delayed or incomplete in the Delinea Platform and Secret Server Cloud interfaces. No audit events are being lost. All events are captured and will be processed. Core product functionality including secret access, authentication, and password management is not affected.
Our engineering team has identified the root cause and has scaled database and processing resou...
Platform: Global - SCIM Timeout Issue
Started:
investigating
We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).
It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.
Our team is actively investigating the root cause and will provide updates as more information...
All Regions - Secret Launching Errors on Secret Server Cloud and Platform
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of an issue affecting the Delinea Platform and Secret Server Cloud where users may be unable to launch secrets, encountering the error "An error has occurred in Secret Server Cloud." Our team is actively investigating the root cause and will provide an update as more information becomes available.
Secret Server Cloud: US - Investigating UI and RPC issues
Started:
monitoring
We have implemented a fix and are currently monitoring. Further updates will be provided soon.
identified
We have identified the root cause and are actively working to mitigate the issue. Further updates will be provided as they become available.
investigating
Our team is aware of an issue affecting RPC and is actively investigating. We will provide additional updates as more information becomes available.
May 2026
Platform: US - Login and Access Issues
Started:
monitoring
Traffic has been fully rerouted through alternate points of presence and service has been restored for affected US region users. We are monitoring the platform to confirm full stability.
identified
We have identified the cause of this incident. A connectivity issue with an upstream network provider affecting our New York point of presence is impacting access to the Delinea Platform for some US region users. Mitigation has been applied, with traffic being rerouted through an alternate point of presence to restore service.
We are monitoring the situation closely and will provide a further update as events warrant
investigating
We are aware of an issue affecting the Delinea Platform in the US region. Some users may be experiencing difficulty logging in or accessing the platform, including unresponsive login attempts and unavailable resources after signing in.
Our team is actively investigating. We will provide an update as soon as we have more information.
Secret Server Cloud: US, UK and CA - Distributed Engine Connectivity Issue Affecting Secret Access
Started:
monitoring
The fix has been successfully deployed to all regions. We have confirmed that Distributed Engine connectivity has been re-established across UK, Canada, and US regions. We are continuing to monitor the environment to ensure stability.
We apologize for any inconvenience this has caused.
identified
The fix has been deployed to the UK and Canada regions. Distributed Engines in those regions will automatically re-establish connectivity.
Deployment to the US region is still in progress.
We will provide another update once the US deployment is complete. We apologize for any inconvenience this may be causing.
identified
We have identified the cause of the Distributed Engine connectivity issue. A compatibility mismatch between the Distributed Engine and a backend service is preventing connections from being established.
Our engineering team is deploying a fix to the impacted regions (US, UK and CA) to resolve the issue. We will continue to provide updates as the deployment progresses.
We apologize for any inconvenience this may be causing.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of Distributed Engines being unable to connect to Secret Server Cloud. Customers may experience issues accessing secrets that rely on Distributed Engines, including remote session launches through Connection Manager and proxied secret operations.
Our engineering team is actively investigating the root cause and working to restore full functionality.
We will provide an update as soon as we have more information. We apologize for any inconvenience this...
Secret Server Cloud: EU - Intermittent failures with API calls and Launching Secrets
Started:
monitoring
As of 13:37 UTC, the degraded performance affecting Secret Server Cloud in the EU region has been resolved. Customers who experienced failures launching secrets or intermittent API errors should no longer be impacted.
Our team is conducting a root cause analysis. We will post a follow-up update once findings are available. We apologize for any disruption this caused.
-----------------------------------------------------------------------------------------------------------------------
Invest...
April 2026
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
Started:
monitoring
We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
investigating
We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.
Users may encounter slow page loads, increased latency, or timeouts.
Our team is actively investigating.
Privileged Access Service / Cloud Suite Pod34 increased latency and unresponsiveness
Started:
investigating
We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.
Users may encounter slow page loads, increased latency, or timeouts.
Our team is actively investigating.
Privileged Access Service / Cloud Suite: HTTP 401 on Custom Authorization Profiles in Cloud Suite 26.1
Started:
identified
We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.
A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588
A fix is actively in progress, and is expected to be available shortly. We will post an update as events ...
Secret Server Cloud: US - Intermittent Application errors
Started:
monitoring
We are continuing to monitor for any further issues. We are not seeing any Application errors since 15:31PM Eastern.
monitoring
After further investigation, we determined that a failover to our secondary region was not required. We have moved the affected resources to a different availability zone within the primary region and are observing improvement in service health. Application errors are no longer being reported.
We will continue to monitor the environment closely and post a further update once the incident is fully resolved.
We apologize for the disruption and thank you for your patience.
identified
We have identified the cause of the current issues impacting Secret Server Cloud in the US region. An ongoing cloud provider incident is affecting an availability zone hosting workloads in our US East region.
Customers may encounter HTTP 500 errors when accessing the Secret Server UI, with messages similar to the following:
"Http failure response for https://<tenant>.secretservercloud.com/... : 500 OK"
To restore service, we are failing over traffic to our secondary region. Customers may...
March 2026
Platform: Global - Federation Error 102 Missing SSO Attribute
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are aware that some customers are unable to apply the previously communicated workaround due to the error: "Entra Tenant Id <ID number> is already in use."
We are currently working to deploy a permanent fix that will resolve this issue without requiring customers to apply the workaround. We will provide a further update once the fix has been successfully deployed.
We apologize for the inconvenience and thank you for your patience.
identified
We have verified a fix for this issue and will be deploying a hotfix at the earliest opportunity.
Once the hotfix is applied, affected customers who applied the workaround will be able to revert their "Map federated user to existing directory user" setting back to Disabled.
We will provide an update once the hotfix has been successfully deployed.
identified
We have identified that affected customers have their "Map federated user to existing directory user" setting configured as Disabled, which is not the default setting. The default value for this setting is Optional.
1. From the left navigation, click Settings, then select Federation Providers.
2. Click the name of your federation provider.
3. On the Settings tab, click Edit.
4. Under User Mappings, locate the "Map federated user to existing directory user" option.
5. Change the value from D...
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting SSO authentication for some customers. Impacted users are encountering Federation Error 102 during login.
Our team is actively investigating.