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78.2%of 55 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
82.1%
28
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Platform & SSC : SSO login failures on Delinea Platform (US, EU, UK, CA, AU, SEA and UAE)
PlatformPlatformPlatformPlatformPlatformPlatformSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server Cloud
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Between approximately 12:32 UTC on October 13, 2026, some users signing in to the Delinea Platform with SAML single sign-on (SSO) were unable to complete login and received an "Access Denied – Error 15" message after authenticating with their identity provider. Users who were already signed in, and users signing in without SAML SSO, were not affected.
The issue was caused by a security rule at a third-party edge network provider that incorrectly blocked SAML login responses. Our engineering team applied a configuration change at 14:11 UTC and SAML SSO logins have been succeeding normally since. If you continue to experience this error, please refresh your browser and try again.
We apologize for the inconvenience this has caused and appreciate your patience as we worked to restore normal service. For any questions about this incident, please reach out to our support team at https://support.delinea.com.
We have applied a fix for all affected regions: EU, UK, Southeast Asia, and Australia. Sign-in performance and error rates have returned to normal as of approximately 01:10 UTC on September 29, 2026.
We are monitoring to confirm the recovery holds. If you still have trouble signing in, please refresh your browser and try again. If the problem continues, contact Delinea Support.
identified
We have applied a fix for customers in the EU and Australia regions. Sign-in performance and error rates in these regions have returned to normal as of approximately 01:05 UTC on September 29, 2026. We are monitoring to confirm the recovery holds.
identified
We are investigating reports of slow logins and intermittent login failures for Delinea Platform customers in the EU, UK, Southeast Asia, and Australia regions.
Starting at approximately 23:20 UTC on September 28, 2026, some users may take much longer than usual to sign in. Some sign-in attempts may fail with a timeout or HTTP 504 error. Users who are already signed in may also see slower responses when their session is validated.
Our engineering team is actively engaged and has identified a degraded dependency affecting the authentication service in these regions. We are working on mitigation now.
If a sign-in fails, please retry. We will post another update within 30 minutes, or sooner if we have new information.
Delinea Cloud Suite Mobile App Authenticator Issues
Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite
identified
The issue has been identified and a fix is being worked on. The fix will require a new deployment during a weekend maintenance window. In the meantime, please refer to the below KB Article for details on the issue and ways to workaround it.
https://support.delinea.com/s/article/1790702420275
Thanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
investigating
We are investigating intermittent reports of issues with the Delinea Mobile App's Authenticator functionality working as expected post 26.2 Deployment. If you are experiencing this issue, please use other MFA options until we are able to resolve this issue.
Our team is actively investigating and will provide an update when one is available.
Secret Server CloudSecret Server CloudSecret Server Cloud
monitoring
We are continuing to monitor for any further issues
investigating
We are investigating an issue affecting login and access to Secret Server Cloud for a subset of customers across the US, EU, and UAE regions. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
Platform: Availability Failures and Degraded Performance
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue affecting login and access to the Delinea Platform in the US region. Some users may be unable to log in or may experience slow performance when accessing their tenants. Our engineering team is actively engaged. We will provide an update as soon as more information is available.
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate login and access issues affecting the Delinea Platform in the US region. Affected users may see an "upstream request timeout" error message when attempting to sign in, or may experience slow performance when accessing their tenant. Our engineering team is fully engaged and treating this as a top priority. We will provide an update as soon as more information is available.
investigating
We are investigating an issue affecting login and access to the Delinea Platform in the US region. Some users may be unable to log in or may experience slow performance when accessing their tenants. In most cases, retrying the login attempt allows users to successfully access their tenant. Our engineering team is actively engaged. We will provide an update as soon as more information is available.
Legacy Incident Archive
16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Secret Server on-premises - Vault UI - [Federation Runtime]: remoteEntryExports is undefined
Source not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI.
Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets.
Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
July 2026
Secret Server Cloud: Access Issues and Errors When Navigating Between Pages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the root cause of the issue. A configuration change prevented affected tenants from connecting to the database, causing the application to fail to load and display error pages. Our engineering team has applied a corrective change and is validating the fix. We will provide another update soon.
investigating
We are investigating reports that some Secret Server Cloud users are unable to sign in and are being redirected to an error page. We are actively working to resolve the issue and will provide another update soon.
Secret Server Cloud: Issues with RDP and Remote Password Changes
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have applied mitigation measures to restore service availability and are actively monitoring the environment to ensure continued stability. We apologize for any inconvenience this may have caused and appreciate your patience.
identified
We have identified the issue preventing some customers from connecting via proxy or changing passwords remotely. During this incident, some customers also experienced errors when creating folders. Our engineering team has isolated the root cause and is actively implementing a fix to restore normal service. We will provide another update as progress continues.
investigating
We have identified an issue preventing some customers from connecting via RDP or changing passwords remotely. We are actively working to resolve the issue and will provide another update soon.
Intermittent timeouts accessing Delinea Platform
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and remediation efforts are currently underway. We will continue to provide updates as we make progress.
identified
We have identified the cause of the intermittent 504 / Gateway Timeout errors that some customers have experienced when accessing their Delinea Platform instances or when connector-based operations are in use. The issue stems from elevated response times in a backend service that handles connector connectivity, which is causing some requests to time out. Our engineering team has isolated the source and is actively applying corrective action to restore normal performance. Some customers may co...
identified
We wanted to provide you with an update on the incident affecting the service(s) listed below.
Our team has been working diligently to address the issue, and we have made significant progress.
We appreciate your continued patience and support as we work to fully restore normal service.
For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Platform: US - Audit Event Processing Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are experiencing delays in audit event processing for customers in our US East region. Audit logs and audit activity may appear delayed or incomplete in the Delinea Platform and Secret Server Cloud interfaces. No audit events are being lost. All events are captured and will be processed. Core product functionality including secret access, authentication, and password management is not affected.
Our engineering team has identified the root cause and has scaled database and processing resou...
Platform: Global - SCIM Timeout Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).
It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.
Our team is actively investigating the root cause and will provide updates as more information...
All Regions - Secret Launching Errors on Secret Server Cloud and Platform
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware of an issue affecting the Delinea Platform and Secret Server Cloud where users may be unable to launch secrets, encountering the error "An error has occurred in Secret Server Cloud." Our team is actively investigating the root cause and will provide an update as more information becomes available.
Secret Server Cloud: US - Investigating UI and RPC issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix and are currently monitoring. Further updates will be provided soon.
identified
We have identified the root cause and are actively working to mitigate the issue. Further updates will be provided as they become available.
investigating
Our team is aware of an issue affecting RPC and is actively investigating. We will provide additional updates as more information becomes available.
May 2026
Platform: US - Login and Access Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Traffic has been fully rerouted through alternate points of presence and service has been restored for affected US region users. We are monitoring the platform to confirm full stability.
identified
We have identified the cause of this incident. A connectivity issue with an upstream network provider affecting our New York point of presence is impacting access to the Delinea Platform for some US region users. Mitigation has been applied, with traffic being rerouted through an alternate point of presence to restore service.
We are monitoring the situation closely and will provide a further update as events warrant
investigating
We are aware of an issue affecting the Delinea Platform in the US region. Some users may be experiencing difficulty logging in or accessing the platform, including unresponsive login attempts and unavailable resources after signing in.
Our team is actively investigating. We will provide an update as soon as we have more information.
Secret Server Cloud: US, UK and CA - Distributed Engine Connectivity Issue Affecting Secret Access
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been successfully deployed to all regions. We have confirmed that Distributed Engine connectivity has been re-established across UK, Canada, and US regions. We are continuing to monitor the environment to ensure stability.
We apologize for any inconvenience this has caused.
identified
The fix has been deployed to the UK and Canada regions. Distributed Engines in those regions will automatically re-establish connectivity.
Deployment to the US region is still in progress.
We will provide another update once the US deployment is complete. We apologize for any inconvenience this may be causing.
identified
We have identified the cause of the Distributed Engine connectivity issue. A compatibility mismatch between the Distributed Engine and a backend service is preventing connections from being established.
Our engineering team is deploying a fix to the impacted regions (US, UK and CA) to resolve the issue. We will continue to provide updates as the deployment progresses.
We apologize for any inconvenience this may be causing.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating reports of Distributed Engines being unable to connect to Secret Server Cloud. Customers may experience issues accessing secrets that rely on Distributed Engines, including remote session launches through Connection Manager and proxied secret operations.
Our engineering team is actively investigating the root cause and working to restore full functionality.
We will provide an update as soon as we have more information. We apologize for any inconvenience this...
