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91.2%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
investigating
We are investigating elevated error rates for some Flux Text-to-Speech streaming requests in the US, beginning around 09:55 UTC. Affected users may see connections close unexpectedly with a 1011 / NET-0000 error.
The issue has been identified and a fix is being implemented.
investigating
We are investigating elevated error rates for some Flux Text-to-Speech streaming requests in the US, beginning around 15:52 UTC. Affected users may see connections close unexpectedly with a 1011 / NET-0000 error.
Cogent is experiencing a backbone networking issue in LA, due to two fiber cuts. This is likely impacting a large majority of traffic flowing to the east-coast, we're looking into possible mitigations and Cogent has engineers actively working on it. https://ecogent.cogentco.com/network-status
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests.
We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information become...
Issues with downstream LLM provider in Voice Agent API
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
identified
A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
Issues with downstream LLM provider in Voice Agent API
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are seeing elevated error rates and latency when using NVIDIA Llama Nemotron Super 49B (llama-nemotron-super-49B) as the managed LLM in Voice Agent API. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
March 2026
Voice Agent API Degraded Service
minorSource not attested
Last archived state: resolved
View archived record details
investigating
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Voice Agent API Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
