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Deepgram Outage History

Uptime record, past incidents, and downtime history for Deepgram.

Checking current status...
71.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 88.9% 9 1
June 2026 76.7% 30 7
May 2026 87.1% 31 4
April 2026 33.3% 21 14

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Elevated 5XX Errors for Flux STT Requests

Started: Jul 7, 7:39 PM

investigating
Flux STT experienced elevated WebSocket streaming errors between 15:56 UTC and 18:20 UTC.
Jul 7, 7:39 PM
June 2026
Voice Agent third-party provider Instability (Anthropic LLMs)
minor

Started: Jun 23, 3:06 PM

monitoring
We are currently observing elevated error rates from our downstream third-party provider, Anthropic. Deepgram infrastructure, including our canaries, remains healthy. Incident start time: Jun 23, 2026, 14:19 UTC (Anthropic status updates: https://status.claude.com)
Jun 23, 3:06 PM
Elevated errors when using Google Gemini models with Voice Agent
minor

Started: Jun 17, 6:00 PM

identified
We have identified the cause of elevated error rates affecting Voice Agent requests that use Google Gemini models. A recent change on Google's side to how API keys operate is causing requests to fail, and our team is rolling out updated credentials to resolve it. Until the update is complete, customers may see intermittent failures for Gemini-model requests — concentrated in the first half of each hour, with most requests succeeding in the second half. Other Voice Agent models are unaffecte...
Jun 17, 8:54 PM
investigating
We are currently investigating elevated error rates affecting Voice Agent requests that use Google Gemini models. During this period, some requests to Google models (including gemini-2.5-flash-lite) may fail or time out. Other Voice Agent functionality and non-Google models are not affected. Our team is actively working to identify the cause and restore full service. We will provide an update shortly. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/do...
Jun 17, 7:17 PM
Degraded performance — Flux streaming Speech-to-Text
minor

Started: Jun 15, 11:00 AM

identified
We identified a degradation affecting a subset of Flux streaming Speech-to-Text sessions, where connections terminated before returning a transcript. We've isolated it to specific degraded hosts and are mitigating.
Jun 17, 7:04 PM
investigating
Some streaming Speech-to-Text connections on the Flux model established successfully but then terminated a few seconds into the session due to an internal error, before returning a final transcript. Applications relying on final transcripts (e.g. IVR/voice-agent flows) would have seen sessions open with no transcript returned.
Jun 17, 7:02 PM
May 2026
Degraded API Performance

Started: May 22, 5:59 PM

monitoring
Some API requests may have experienced increased latency and elevated error rates for approximately 30 minutes starting at 16:40 UTC on May 22, 2026. The issue has been identified and is being resolved.
May 22, 5:59 PM
Voice Agent third-party provider instability (ChatGPT 4o)
minor

Started: May 11, 4:35 PM

identified
We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
May 11, 4:35 PM
April 2026
Voice Agent third-party provider instability (Claude Sonnet 4.5)
minor

Started: Apr 24, 5:45 AM

investigating
We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
Apr 24, 5:45 AM
Voice Agent third-party provider instability (Google Gemini LLMs)
minor

Started: Apr 21, 3:59 PM

identified
We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests. We are monitoring the situation and tracking the provider’s status at https://aistudio.google.com/status. We will provide further updates as more information become...
Apr 21, 3:59 PM
Issues with downstream LLM provider in Voice Agent API

Started: Apr 17, 8:56 PM

investigating
We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Apr 17, 8:56 PM
Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)
minor

Started: Apr 10, 5:27 PM

monitoring
A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
Apr 10, 7:09 PM
identified
A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
Apr 10, 5:27 PM
Issues with downstream LLM provider in Voice Agent API
minor

Started: Apr 6, 5:10 PM

identified
We are seeing elevated error rates and latency when using NVIDIA Llama Nemotron Super 49B (llama-nemotron-super-49B) as the managed LLM in Voice Agent API. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Apr 6, 5:10 PM
March 2026
Voice Agent API Degraded Service
minor

Started: Mar 20, 4:53 PM

investigating
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Mar 20, 4:53 PM
Voice Agent API Degraded Performance
minor

Started: Mar 18, 4:48 PM

identified
We are continuing to work on a fix for this issue.
Mar 18, 5:19 PM
identified
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Mar 18, 4:48 PM
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