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94.7%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are aware that customers on EU2 are currently unable to load custom dashboards and may see error messages. Our team is actively investigating this issue.
Ingestion Delays Across All Pipelines in the US3 Region
Alerts related features are operational.
We are still monitoring for any ingestion delays affecting the cluster.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing ingestion delays on our US3 cluster, affecting all pipelines, including Logs, Metrics, and Traces. As a result, related platform features may also be impacted.
Our teams are actively investigating the issue and working to implement a resolution.
We apologize for the inconvenience and will provide further updates as more information becomes available.
Our team is currently investigating an issue causing log alert delays in the AP2 region. Should you have any questions or require further assistance, please contact us via live chat or email at support@coralogix.com.
The issue has been identified as related to internal resources, and we are actively working on a fix with an expected recovery time of 30mins.
Legacy Incident Archive
39 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
APM Ingestion EU2 region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our team is currently investigating an issue with APM query in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.
Archive query failures affecting EU2
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue affecting archive queries in the EU2 region Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.
EU1 - Metrics Based Alerts & Dashboards May Be Degraded
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are seeing improvements now, continuing to monitor and actively assess the situation.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
For customers in EU1 region, we have observed that some custom dashboard widgets are having extended loading times. A subset of alerts may also be affected. Our team is aware and actively looking into it. For additional assistance, please open a support chat or send us an email at support@coralogix.com.
Dashboards
- Metrics visualizations over time ranges longer than 14 days may experience slowness.
- No impact on Traces or Logs.
Alerts
- Metrics alerts are functional for queries within the...
May 2026
RUM (Real User Monitoring) Data Ingestion Unavailable in EU2
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is currently being implemented.
investigating
We are currently experiencing an issue affecting the ingestion of RUM data in our EU2 environment. Our engineering teams are actively investigating and working to resolve the issue with the highest priority.
We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Olly.new domain is currently inaccessible
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue affecting the olly.new web application domain, which is currently inaccessible. Our R&D teams are actively investigating the root cause and working to restore service as quickly as possible.
Please note that Olly integrations within Coralogix Teams continue to operate normally. The issue is isolated to the web domain only.
We will share further updates as soon as more information becomes available.
Cases creation delay US1
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Our team is investigating a delay in case creation in the us1 region (team.coralogix.us). For assistance or more questions, please contact us via chat or email support@coralogix.com.
Lag in our US2 region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers in the US2 region (team-name.app.cx498.coralogix.com) may currently experience delays in data ingestion. Our engineering team is investigating the matter and working toward a resolution.
For further assistance or inquiries, please contact us via our in-app chat or email us at support@coralogix.com.
April 2026
Coralogix Support Chat Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified an issue causing the Coralogix Support Chat application to not load as expected. We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved.
If you require any assistance in the meantime, please contact our support team at support@coralogix.com.
Error when using Email Group Webhook in EU1, EU2, US2 and AP1
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes available.
If you have any other questions you can reach out to our support via chat or send an email at support@coralogix.com.
investigating
We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions.
Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Lag with LiveTail on US2(cx498) region
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing lag in LiveTail. Our engineering team is actively investigating and working to resolve the processing backlog.
If you have any questions, reach out via chat or email at support@coralogix.com.
