Coralogix Outage History
Daily status observations, past incidents, and reported issue history for Coralogix.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 76% | 25 | 6 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
US2 - degraded performance for metrics ingestion
Started:
Collection - Metrics
Processing - Metrics
Ingestion - Metrics
monitoring
Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.
monitoring
We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.
monitoring
We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.
identified
Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.
identified
Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are seeing elevated latency and error rates related to metrics ingestion.
Webhook notification processing delays on EU1
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating reports of delays in webhook notification delivery on EU1. Our team is actively working to identify and resolve the issue. If you have any questions, reach out via chat or email at support@coralogix.com.
US2 Log alerts lag
Started:
Alerts - Logs
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating a delay in log alerts within the US2 region. Our engineering team is actively working on resolving the issue as quickly as possible.
If you need immediate assistance, please reach out via in-app chat or email us at support@coralogix.com.
Custom Dashboard US3
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
An issue is currently affecting customers in our US3 region, where custom dashboard links are failing to load and preventing dashboards from displaying.
Our R&D team is actively investigating the situation to implement a resolution. We will post regular updates on our status page; however, if you have questions or need immediate support, please contact us at support@coralogix.com or through the in-app chat.
Lag in logs ingestion in the US1 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Some customers in the US1 region (team-name.app.coralogix.us) may currently experience delays in logs ingestion.
The issue has been identified and we are working for a fix.
For further assistance or inquiries, please contact us via our in-app chat or email us at support@coralogix.com.
Olly AI is unavailable in EU1 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted.
Our team is actively investigating the issue. If you have any questions, reach out via chat or email at support@coralogix.com.
RUM data is unavailable for specific users
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue affecting Real User Monitoring (RUM).
Some customers may be unable to view RUM data or access RUM-related features.
Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at support@coralogix.com.
Log Query failures across EU1 and US1 regions
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions.
During this time, some customers may have encountered errors when running log queries or accessing archived log data.
Our engineering team was actively engaged and at this time, the platform is operating normally.
We will continue to monitor the situation to ensure stability. We apologize for the inconvenience and appreciate your patience.
Chat application (intercom)
Started:
investigating
Our third-party chat application is currently experiencing issues. For status updates, please visit https://www.finstatus.com. We apologize for any inconvenience this may cause. If you need assistance, please send an email to support@coralogix.com.
Metric alerts with LESS-THAN condition not working in EU1, EU2 and US2 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an ongoing issue with metric alerts that have the less-than condition in the EU1, EU2 and US2 region.
As a result these alert types are not working as intended.
Our team is actively working to resolve the issue as quickly as possible.
We apologize for the inconvenience and we'll keep you posted as soon as updates become available.
July 2026
Custom Dashboards - widgets using dataprime failing to load
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience widgets failing to load in custom dashboard widgets leveraging dataprime queries. Our team is currently investigating the issue with urgent priority and will update when possible.
US2 - Metrics API degraded performance
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Customers in US2 / cx498 may experience degraded performance and intermittent issues with Metrics related dashboards and widgets, we are actively investigating the issue and will relay updates as soon as they become available.
AP1 - delay in frequent search logs
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Customers in AP1 region may observe a small delay relative to ingestion of Frequent Search (high) tier logs. We are actively working towards resolution. Updates will be relayed as soon as they become available.
EU2 - Ingestion delay
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an elevated delay in EU2 for logs, this is affecting ingestion and alerts. Issue is being actively worked on and we will provide updates as soon as they are available.
[EU2] Slowness of querying data from All logs
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Our team is currently working on fixing an issue causing slowness in querying archive data (logs) in the EU2 region.
Access to archived data may experience delays, impacting queries and related services.
We are working on a solution to restore full functionality as soon as possible.
For further assistance, please reach out via our in-app chat or email us at support@coralogix.com.
June 2026
Delay for case related notifications in EU1 region
Started:
identified
We are currently working on implementing a fix for an issue which causes delays for case related notifications in the EU1 region.
The incidents related notifications are not affected.
Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.
Log-based alerts may experience delays in the AP1 region
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing increased processing delays affecting log-based alerts in the AP1 region.
As a result, some log-based alerts may be delayed by a short period of time(minutes), particularly those configured with shorter evaluation intervals.
Our team is actively working to resolve the issue as quickly as possible. We will provide updates as more information becomes available.
We apologize for the inconvenience and we'll keep you posted as soon as updates become available.
Archive query failures affecting AP1
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue affecting archive queries in the AP1 region. Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.
investigating
We are currently investigating this issue.
SLO Degraded and Recording Rules not generating Metrics in EU2 Region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an issue affecting the Service Level Objectives (SLOs) and Recording Rules features in the EU2 region.
At this time, metrics generated by recording rules are not being populated with data and the SLO functionality is degraded. As a result, SLO alerts and any alerts that rely on metrics generated by recording rules may not function as expected.
Regular metric ingestion remains fully operational and is not affected by this issue.
Our engineering teams are active...
Logs ingestion in EU2
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Our team is currently investigating an issue with logs ingestion in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.
APM Ingestion EU2 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our team is currently investigating an issue with APM query in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.
Archive query failures affecting EU2
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue affecting archive queries in the EU2 region Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.
EU1 - Metrics Based Alerts & Dashboards May Be Degraded
Started:
monitoring
A fix has been implemented and we are seeing improvements now, continuing to monitor and actively assess the situation.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
For customers in EU1 region, we have observed that some custom dashboard widgets are having extended loading times. A subset of alerts may also be affected. Our team is aware and actively looking into it. For additional assistance, please open a support chat or send us an email at support@coralogix.com.
Dashboards
- Metrics visualizations over time ranges longer than 14 days may experience slowness.
- No impact on Traces or Logs.
Alerts
- Metrics alerts are functional for queries within the...
May 2026
RUM (Real User Monitoring) Data Ingestion Unavailable in EU2
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is currently being implemented.
investigating
We are currently experiencing an issue affecting the ingestion of RUM data in our EU2 environment. Our engineering teams are actively investigating and working to resolve the issue with the highest priority.
We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Olly.new domain is currently inaccessible
Started:
investigating
We are currently experiencing an issue affecting the olly.new web application domain, which is currently inaccessible. Our R&D teams are actively investigating the root cause and working to restore service as quickly as possible.
Please note that Olly integrations within Coralogix Teams continue to operate normally. The issue is isolated to the web domain only.
We will share further updates as soon as more information becomes available.
Cases creation delay US1
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Our team is investigating a delay in case creation in the us1 region (team.coralogix.us). For assistance or more questions, please contact us via chat or email support@coralogix.com.
Lag in our US2 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers in the US2 region (team-name.app.cx498.coralogix.com) may currently experience delays in data ingestion. Our engineering team is investigating the matter and working toward a resolution.
For further assistance or inquiries, please contact us via our in-app chat or email us at support@coralogix.com.
April 2026
Coralogix Support Chat Issues
Started:
investigating
We have identified an issue causing the Coralogix Support Chat application to not load as expected. We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved.
If you require any assistance in the meantime, please contact our support team at support@coralogix.com.
Error when using Email Group Webhook in EU1, EU2, US2 and AP1
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes available.
If you have any other questions you can reach out to our support via chat or send an email at support@coralogix.com.
investigating
We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions.
Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Lag with LiveTail on US2(cx498) region
Started:
investigating
We are currently experiencing lag in LiveTail. Our engineering team is actively investigating and working to resolve the processing backlog.
If you have any questions, reach out via chat or email at support@coralogix.com.
Real User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The Real User Monitoring (RUM) UI functionality has been restored and is now fully operational in the EU1, EU2, AP1, and AP3 regions.
Our teams are currently investigating the remaining affected regions, US1 and US2.
Further updates will be provided as soon as they become available.
identified
Our engineering team has identified the issue and is currently implementing a fix.
investigating
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions.
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, ple...
Login Issues in EU1, EU2 and US2
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue affecting a subset of customers in the EU1 (<teamName>.coralogix.com), EU2 (<teamName>app.eu2.coralogix.com) and US1 (<teamName>.app.coralogix.us) regions.
Impacted users are logged in, but seeing the login page when they refresh.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have a question or need any assis...
We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.
Started:
investigating
We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.
Customers may experience missing or delayed alerts. Our engineering team is actively working to identify the root cause and restore normal alert delivery.
We will share updates as more information becomes available.
Customers across all environments may experience interruptions in receiving metrics from Azure integrations
Started:
monitoring
A fix has been implemented, and we are actively monitoring the results. Metrics ingestion is recovering, and any data impacted during the incident is expected to be backfilled shortly.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue affecting the metrics ingestion into Coralogix from Azure integrations. This issue may reflect on some customers from all environments.
We apologize for the inconvenience and will provide updates as soon as more information becomes available. If you have any questions, please contact our Support team.
Issue opening events in Cases page (All Regions)
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.
investigating
We are currently investigating an issue affecting the Cases page. When opening an event (case), some users may encounter a blank page due to a frontend error impacting all Coralogix regions.
Please note that this issue is limited to the user interface and does not affect underlying data or system functionality. Our R&D teams are actively working to resolve it as quickly as possible.
We apologize for the inconvenience and will provide updates as soon as more information becomes available. If...
March 2026
DataPrime queries degraded performance on all environments
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Following further investigation, we have identified that users may experience errors only for some DataPrime queries that include the time period between 13:05 and 14:00 UTC.
For all other time ranges, DataPrime queries should operate normally.
Our R&D teams are actively working on implementing a fix, and we will share updates as soon as they become available.
identified
Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.
investigating
We are currently investigating elevated error rates in our DataPrime query engine across all regions. This may result in intermittent behavior of slower query performance or query failures when viewing dashboards and exploring data.
We are sorry for this inconvenience and updates will follow as soon as available.
Missing Services in Service Catalogue
Started:
monitoring
A fix has been implemented and we are monitoring the results. Teams that saw missing service in the Service Catalog should see relief now.
investigating
We are investigating an issue with our APM service catalogue tab in all regions. Our engineering team is actively investigating and working to resolve.
If you need assistance or have a question please contact us through chat or send us an email to support@coralogix.com.
The SSO login button may not be visible across all regions
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue that is occurring intermittently across all cluster regions, where the SSO login button is not visible on the Coralogix login page.
Our R&D teams are actively working on this with high priority.
In the meantime, access via SSO is still possible using the following workaround: append /#/login to the Coralogix team URL.
For example:
https://<domain>.app.coralogix.us/ → https://<domain>.app.coralogix.us/#/login
We apologize for the inconvenience and w...
Log processing delays on EU2 region
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing processing delays for log data in our EU2 region. A subset of customer accounts may see delayed visibility of their log data in dashboards and queries. Our engineering team is actively investigating and working to resolve the processing backlog. If you have any questions, reach out via chat or email at support@coralogix.com.