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Convercent Outage History

Daily provider-status observations and published incident history for Convercent.

Operational

Convercent is operational. Verified . Official provider source.

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70.3% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 86.7% 30 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Convercent EU Application Impairment - [Service Affected]
minor Observed active window 36m

View incident details and source

Started:

EU Production Reporting SMTP Services
investigating
We are actively investigating an issue regarding the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.
August 2026
Reporting Service Data Refresh Delay
minor Observed active window 222h 9m

View incident details and source

Started:

Reporting Reporting Reporting Reporting
investigating
We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.

Legacy Incident Archive

2 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Convercent EU Application Intermittent Impairment - [Service Affected]
minor Source not attested
Last archived state: resolved
View archived record details
EU Production Reporting SMTP Services
investigating
We are actively investigating, an issue regarding the Database service of the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.
June 2026
US Shared Line 1-800-461-9330 Not Reachable through Cell Phones
Source not attested
Last archived state: resolved
View archived record details
investigating
It appears to only be impacting callers using a Verizon phone at this time. The number is reachable via other networks at this time.
investigating
All, Currently our US Shared number is not reachable through cell phones. We are currently invetigating the issue.
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