Current answer
Convercent experienced a minor incident: Reporting Service Data Refresh Delay. ServiceAlert observed recovery on Sep 3, 2026.
Looking for an update now? Check the current status, or follow Convercent for future changes.
Incident Lifecycle
Affected Components
Reporting
Reporting
Reporting
Reporting
Incident Timeline
Investigating
We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.
Aug 25, 2026 at 3:05 PM UTC
Was your business affected by this Convercent outage?
Follow Convercent and route available status alerts to email or a team channel.