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94.7%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are investigating an issue affecting the Share Zoning feature. Customers may currently be unable to share zoning analyses. We will provide updates as more information becomes available.
Unable to take zoning snapshot within Session Replay
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Legacy Incident Archive
23 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.
monitoring
Core operations have returned to normal. Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.
monitoring
The core issue has been resolved, though minor visual display errors may temporarily persist. We are currently finalizing a UI fix and backfilling missing data from August 2nd–3rd.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
July 2026
Unable to create new Zonings or Heatmaps
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Dashboard date filter not refreshing data on change
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
App not loading after login
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue where some users are getting stuck on a blank loading screen after attempting to log in
Impact Module: Analysis Context conditions aren't being carried through when sharing the Impact URL or using the Quantify shortcut
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
June 2026
we experienced a latency data in today for 1 hour (12:25–13:52 UTC), The team is on it and a fix is in progress
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
Issue with Mobile Snapshot Rendering
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers are seeing mobile snapshots fail to load. The issue is isolated to zoning containing a combination of both mobile and desktop snapshots
Bot view on CS Live isn't loading
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
Delayed Data Processing (EU Azure Infrastructure)
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our data processing infrastructure for European Azure hosted customers is running behind, which is causing inaccuracies in the reporting tools. No data has been lost, and the system should catch up shortly
