Looking for an update now? Check the current status, or follow Atlassian (Confluence) for future changes.
96.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Job processing and scheduling is degraded affecting multiple Atlassian products
Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.
There is also an impact to the new support tickets created in terms of missing SLA component, notifications which may be affecting the response times and backlog management of some tickets.
identified
Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share.
Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected.
identified
Our teams have taken corrective steps to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered.
identified
Our teams have identified the root cause of this incident and is now actively working on mitigating the issue. We will provide further updates within an hour or sooner if we have any significant progress to share.
investigating
Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud.
Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.
August 2026
Issues accessing Jira Cloud, Jira Service Management and Confluence in some regions
View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
monitoring
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
identified
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
investigating
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers.
Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
investigating
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
Legacy Incident Archive
17 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Some macros failing to load in the Confluence Cloud editor
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are actively investigating an issue affecting the editing macros in Confluence Cloud editor. Our team is working to identify the root cause. We will provide an update within approximately one hour.
investigating
We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu.
Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.
investigating
We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu.
Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
monitoring
We are now able to see recovery for all impacted products, and users should be able to access their products as expected.
Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.
monitoring
Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products.
We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.
identified
Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.
At this time, Atlassian customers should also be able to once again raise support requests with our team.
We will provide further update within an hour as we are able to progress mitigating this issue.
identified
It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.
We are continuing to receive reports about expanded product impact resulting from this incident.
While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.
We will provide further update within one hour, or sooner as further information becomes available.
identified
Further confirmations of impacted products have now been added to the incident.
Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available.
investigating
We are aware that the current issues with accessing Atlassian products are impacting additional products. We have now expanded the impact of the incident to cover the known impacted products at this time.
We will provide further update within one hour or sooner as information is available.
investigating
We are investigating an issue with multiple Atlassian products that is impacting a large number of Confluence and Jira Cloud customers. We are continuing to investigate and will add further details about additional impact as our investigation continues.
We will provide more details within the next hour or sooner if further information becomes available
Multiple Atlassian services are experiencing issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team.
We apologise for the disruption and thank you for your patience.
monitoring
We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.
monitoring
The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared.
identified
We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page.
identified
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
identified
Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
identified
We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available.
investigating
We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.
April 2026
Disrupted Rovo availability for Automation rules
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.
identified
We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available.
investigating
We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more.
investigating
We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.
Users experiencing issues with login across Atlassian products
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status.
monitoring
Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact.
Our team is investigating with urgency, and we will provide an update within 1 hour.
Multiple products impacted by search failures
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be indexed. We'll continue to monitor closely to confirm stability.
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
identified
We have restored core search functionality and services are operating again, but some customers may still experience delays when searching for data changed within the last hour while new data continues to be indexed. We are actively working to complete reindexing and will update this page as performance fully recovers.
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
identified
Confluence and Jira search reliability is improving, and we expect full recovery shortly; we will continue to closely monitor the services to ensure they remain stable.
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
identified
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus.
Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution.
We will provide further update within 1 hour.
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
investigating
The impact of this incident is now understood to also be impacting search in Jira and Confluence, as well as additional downstream impacts to Rovo Chat, User Management, Administration and Guard.
Our team is continuing to investigate with urgency and we will provide further update within 1 hour.
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
investigating
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
March 2026
Static macro rendering is failing in Confluence Cloud
majorSource not attested
Last archived state: resolved
View archived record details
identified
Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.
investigating
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
investigating
Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.
Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.
