Issues accessing Jira Cloud, Jira Service Management and Confluence in some regions
View the provider incident record →Current answer
Atlassian (Confluence) experienced a critical incident: Issues accessing Jira Cloud, Jira Service Management and Confluence in some regions. ServiceAlert observed recovery on Aug 27, 2026.
Official Atlassian (Confluence) status page Current Atlassian (Confluence) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
View Content
iOS App
Create and Edit
Android App
Comments
Authentication and User Management
Search
Administration
Notifications
Marketplace Apps
Purchasing & Licensing
Signup
Confluence Automations
Cloud to Cloud Migrations - Copy Product Data
Server to Cloud Migrations - Copy Product Data
Incident Timeline
Monitoring
The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available.
Aug 27, 2026 at 4:51 AM UTC
Identified
Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available.
Aug 27, 2026 at 4:33 AM UTC
Investigating
We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers.
Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available.
Aug 27, 2026 at 4:25 AM UTC
Investigating
Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.
Aug 27, 2026 at 4:22 AM UTC
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