Looking for an update now? Check the current status, or follow Cloudinary for future changes.
96.5%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.
investigating
We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it.
Image and video delivery, uploads and API requests using API credentials are not affected.
We will post another update as soon as we have more information.
Media Transformation API - EUUpload API - EUMedia Delivery
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
Legacy Incident Archive
8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Media Library / asset visibility
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution.
Asset delivery is not impacted. We will provide another update as soon as more information is available.
investigating
Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search.
Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
July 2026
Add-on installations are unavailable
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message.
Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.
Connection failures with the Cloudinary MCP Connector
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been issued to address the connection failures with our MCP connector, and we are actively monitoring to ensure ongoing stability.
investigating
We are investigating an issue affecting connections to the Cloudinary MCP Connector. Users may receive a 502 Bad Gateway error.
Elevated Error Rates for Requests Using g_auto
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
June 2026
Delays in MediaFlows
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.
DAM View Assets Error
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue was identified, and a fix has been implemented.
investigating
We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026.
Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual.
Please continue to follow this page for updates, and contact support@cloudinary.com if you need any assistance. Thank you!
March 2026
Management of API credentials is currently experiencing issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
investigating
We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended.
Our team is actively investigating the issue to identify the root cause and implement a resolution.
Errors with Account Creation
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix for this issue has been deployed, and we are currently monitoring the results.
investigating
We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
