New Multi-region uptime checks and custom-domain status pages

Cloudinary Outage History

Daily status observations, past incidents, and reported issue history for Cloudinary.

Checking current status...
89% of 91 observed days had no reported issue

90-Day Trend

May 28Aug 25

Monthly Status Summary

Month Issue-free days Days Tracked Days with Issues
August 2026 92% 25 2
July 2026 87.1% 31 4
June 2026 86.7% 30 4
May 2026 100% 5 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 91 Days)

May 27 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Media Library / asset visibility
minor 153h 5m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.
investigating
Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search. Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
July 2026
Add-on installations are unavailable
minor 516h 33m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
investigating
Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.
Connection failures with the Cloudinary MCP Connector
minor 723h 0m

Started:

monitoring
A fix has been issued to address the connection failures with our MCP connector, and we are actively monitoring to ensure ongoing stability.
investigating
We are investigating an issue affecting connections to the Cloudinary MCP Connector. Users may receive a 502 Bad Gateway error.
Elevated Error Rates for Requests Using g_auto
major 927h 49m

Started:

monitoring
An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
June 2026
Delays in MediaFlows
minor 1546h 49m

Started:

monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.
DAM View Assets Error
major 1764h 39m

Started:

monitoring
The issue was identified, and a fix has been implemented.
investigating
We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact support@cloudinary.com if you need any assistance. Thank you!
March 2026
Management of API credentials is currently experiencing issues
major 3561h 18m

Started:

monitoring
We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
investigating
We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.
Errors with Account Creation
major 3681h 21m

Started:

monitoring
A fix for this issue has been deployed, and we are currently monitoring the results.
investigating
We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.