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Increased Error Rates – EU Region

Major Impact Resolved Duration: 4h 36m September 28, 2026
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Current answer

Cloudinary experienced a major incident: Increased Error Rates – EU Region. ServiceAlert observed recovery on Sep 28, 2026.

Official Cloudinary status page Current Cloudinary status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Media Transformation API - EU Upload API - EU Media Delivery

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 10:08 AM UTC
Identified
We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
Sep 28, 2026 at 9:58 AM UTC
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