New Multi-region uptime checks and custom-domain status pages

Clay Outage History

Daily provider-status observations and published incident history for Clay.

Operational

Clay is operational. Verified . Official provider source.

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74.5% of 51 verified observed days had no reported provider issue

90-Day Trend

Sep 26Nov 15

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 87.1% 31 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Daily Status (Last 51 Days)

Sep 26 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Global Clay Agent and Workflow Sculptor failures
minor

View incident details and source

Notice published:

update
The issue has been resolved; Global Clay Agent and Workflow Sculptor runs are running successfully now.
Global Clay Agent runs failing to start
minor

View incident details and source

Notice published:

update
The issue affecting the Clay Agent and Workflow Sculptor has been resolved. Both new and existing chats should now be working normally. We appreciate your patience.
Search failure
minor

View incident details and source

Notice published:

update
We’ve fully resolved the issue. Please re-run any searches that failed. We appreciate your patience.
Clay Login Issue: app.clay.com is down
minor

View incident details and source

Notice published:

update
We’ve fully resolved the issue. All users should be able to access app.clay.com after refreshing your browser. All background actions, webhooks, and scheduled jobs were not affected during this outage.
October 2026
SEV-172 Clay MCP failing due to upstream fetch timing out
minor

View incident details and source

Notice published:

update
We’ve fully resolved the issue.
Some enrichments, AI columns slow to process
minor

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Notice published:

update
We've fixed the issue and you should see normal processing times. All queued AI actions have now successfully completed. For a few other enrichment providers, you may need to rerun actions that have timed out during this period (12:47pm–1:45pm EDT).
Webhook, Audiences, enrichment delays
minor

View incident details and source

Notice published:

update
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks. We've re-tried enrichments with cells stuck in Queued or Awaiting Callback during this timeframe. We've re-tried webhooks that were delayed during this timeframe.
HTTP API actions returning errors
minor

View incident details and source

Notice published:

update
We’ve fully resolved the issue. Affected actions may need to be re-run.
Enrich Person and Signal Run degradation
minor

View incident details and source

Notice published:

update
We’ve fully resolved the issue.
Account Agent Runs in Audiences Failed
minor

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Notice published:

update
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs. Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run). You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.
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