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Account Agent Runs in Audiences Failed

Minor Impact Last reported Resolved Notice published: October 1, 2026
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Current answer

Clay experienced a minor incident: Account Agent Runs in Audiences Failed. The last provider record was marked Resolved; its current state cannot be verified.

Official Clay status page Current Clay status Provider update:

The notice publication date does not establish the outage start.

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Incident Timeline

Update
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs.

Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run).

You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.
Oct 1, 2026 at 4:06 PM UTC
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