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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently investigating an issue with store navigation across Koala partners
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Degraded Performance - Clover POS
minorSource not attested
Last archived state: resolved
View archived record details
Clover
investigating
We are aware that Clover is currently experiencing degraded performance affecting their Developer Services, which may impact order integration for restaurants using Clover POS. This appears to be an issue on Clover's side. We are monitoring closely and will provide updates as more information becomes available. For real time updates you can visit Clover Status page at : https://status.clover.com
Service Disruption Impacting Order Flow and COO Functionality
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been identified and applied for the issue impacting order integration across Chowly Online Ordering, Restaurant Control Cetner, and third-party delivery (3PD) direct integration. Orders originating from 3PD partners may have been delayed, failed to sync, or not displayed correctly. We are seeing services restore and are actively monitoring for full recovery. Some orders may still be processing through backlog. Next update in 30 minutes or once services are confirmed fully operational.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are cotinuing investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
May 2026
Order Integration Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Order Confirmation has recovered across all platforms and our team will continue to monitor
investigating
We are continuing to investigate this issue. Orders are integrating at a high rate into POS but confirmation to third-party partners are degraded.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing a disruption impacting order integration
Our team is actively monitoring the situation and will provide updates as more information becomes available.
