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Chowly Outage History

Uptime record, past incidents, and downtime history for Chowly.

Checking current status...
97.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✓

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 100% 31 0
June 2026 100% 30 0
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Service Disruption Impacting Order Flow and COO Functionality
major

Started: Aug 7, 6:20 PM

monitoring
A fix has been identified and applied for the issue impacting order integration across Chowly Online Ordering, Restaurant Control Cetner, and third-party delivery (3PD) direct integration. Orders originating from 3PD partners may have been delayed, failed to sync, or not displayed correctly. We are seeing services restore and are actively monitoring for full recovery. Some orders may still be processing through backlog. Next update in 30 minutes or once services are confirmed fully operational.
Aug 7, 6:33 PM
identified
The issue has been identified and a fix is being implemented.
Aug 7, 6:28 PM
investigating
We are currently investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
Aug 7, 6:20 PM
Degraded Performance
major

Started: Aug 5, 10:32 PM

investigating
We are cotinuing investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
Aug 5, 10:47 PM
investigating
We are continuing to investigate this issue.
Aug 5, 10:34 PM
investigating
We are continuing to investigate this issue.
Aug 5, 10:34 PM
investigating
We are currently investigating an issue impacting COO, RCC, and 3PD (Third-Party Delivery) order integration. Orders originating from third-party delivery partners may be delayed, failing to sync, or not appearing correctly in the system. Our team is actively investigating the root cause. We will provide an update within 30 minutes or as soon as more information is available.
Aug 5, 10:32 PM
May 2026
Order Integration Disruption
major

Started: May 5, 4:07 PM

monitoring
Order Confirmation has recovered across all platforms and our team will continue to monitor
May 5, 5:42 PM
investigating
We are continuing to investigate this issue. Orders are integrating at a high rate into POS but confirmation to third-party partners are degraded.
May 5, 5:13 PM
investigating
We are continuing to investigate this issue.
May 5, 4:21 PM
investigating
We are currently observing a disruption impacting order integration Our team is actively monitoring the situation and will provide updates as more information becomes available.
May 5, 4:07 PM