New Multi-region uptime checks and custom-domain status pages

Koala IU Ordering Issue

Major Impact Resolved Duration: 30m September 9, 2026
View the provider incident record →

Current answer

Chowly experienced a major incident: Koala IU Ordering Issue. ServiceAlert observed recovery on Sep 9, 2026.

Official Chowly status page Current Chowly status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Chowly for future changes.

Incident Lifecycle

Investigating
Affected Components
Koala

Incident Timeline

Investigating
We are currently investigating an issue with store navigation across Koala partners
Sep 9, 2026 at 5:49 PM UTC
Was your business affected by this Chowly outage?
Follow Chowly and route available status alerts to email or a team channel.