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50%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
37.9%
29
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to investigate this issue.
Next update at 07:00 UTC on September 30th.
investigating
We are continuing to investigate latency in underlying node RPC calls. Solana alerts are still being delivered with delays.
Next update at 23:00 UTC.
investigating
We are currently experiencing latency in Solana monitors due to latency in underlying RPC calls. Solana alerts are currently delayed.
Next update at 22:00 UTC.
The issue has been identified and we are working on a fix. Users already logged in are not impacted.
Next update at 17:00 UTC.
investigating
We are currently experiencing an issue with the Login page to Reactor and KYT. We will provide further details as they become available.
Next update at 17:00 UTC.
Mitigation is still in progress and is now expected to be complete by Monday, September 28th. Please reach out to support@chainalysis.com if you have any questions.
Next update at 17:00 UTC on Monday, September 28th.
identified
Mitigation is expected to be completed by the end of this week. Please reach out to support@chainalysis.com if you have any questions.
Next update at 23:00 UTC on Friday, September 25th.
identified
We are continuing to work on mitigation for this incident.
Next update at 17:00 UTC on Tuesday, September 22nd.
identified
As of 10:00 UTC on Monday, September 21st, there are no further updates to share at this time. The issue involving incorrect USD amount values in some KYT alerts generated on September 11, 2026 has been identified, and mitigation remains in progress.
Next update at 17:00 UTC.
identified
On September 11, 2026, some KYT alerts were generated with incorrect USD amount values, which could have affected downstream compliance reviews and thresholds that rely on USD-denominated amounts. The issue has been identified, and mitigation is still in progress.
Next update at 10:00 UTC on Monday, September 21st.
The issue has been identified and a fix has been implemented. We are monitoring to ensure stability.
Next update at 16:30 UTC.
investigating
We are continuing to investigate this issue.
investigating
Users are currently unable to access graphs in Reactor and we are investigating further.
The Withdrawal Attempts API endpoint in KYT and the Address Screening API endpoint are impacted by this incident.
Next update at 15:30 UTC.
The Cronos network was halted on Sunday, August 30, following a DeFi-related attack and was subsequently rolled back to block 90896189.
Once the network resumed producing blocks, our systems began re-ingesting Cronos data. During this process, we identified additional data processing issues affecting Cronos data in KYT and Reactor. As a result, some Cronos data may appear outdated.
Our team is working to restore accurate and up-to-date data and will provide further updates as they become av...
Legacy Incident Archive
19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
BNB Smart Chain Data Delay in KYT and Reactor
Source not attested
Last archived state: resolved
View archived record details
identified
BNB Smart Chain data is currently delayed in KYT and Reactor as we process a high volume of clustering updates. We will provide further details as they become available.
Next update at 21:00 UTC.
Issues accessing Chainalysis products
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating reports that users are unable to log in to Chainalysis products, including Reactor, KYT, and Data Solutions. Our team is working to determine the cause.
July 2026
Hexagate Frontend Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an outage in the Hexagate frontend. Alerts and the API are not affected.
Next update at 18:00 UTC.
Sentinel alerting issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts.
Next update at 17:00 UTC.
monitoring
We are currently investigating an issue where Alerts for Sentinel are not generating correctly. A fix has been put in place, and we will continue to monitor this over the next 12 hours.
Next update at 10:00 UTC
KYT Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and the errors should no longer be occurring in both the KYT UI and API. We are monitoring to ensure stability.
Next update at 23:30 UTC.
investigating
We are currently experiencing errors in both the KYT UI and API and are investigating.
Next update at 17:30 UTC.
Errors in Reactor
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been put in place, and we will continue to monitor the stability over the next 12 hours.
Reactor should now be loading normally. If you continue experiencing any issues, please reach out to support@chainalysis.com
Next update at 13:30 UTC
investigating
We are currently investigating an issue affecting Reactor where users are getting errors while performing several actions on the platform.
We will provide further updates here as soon as more information becomes available.
Next update at 02:00 UTC
June 2026
Hexagate Alerts Issues
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been put in place, and we will continue to monitor stability over the next 48 hours.
Token pricing data should now be behaving normally, and alert accuracy should be restored.
If you continue to experience incorrect or unexpected alerts, please contact support@chainalysis.com.
Next scheduled update at 20:00 UTC on June 24th.
investigating
We are currently investigating an issue affecting token pricing data in Hexagate.
As a result, some alerts generated by our monitoring systems may appear incorrect or unexpected.
Our team is actively investigating.
We will provide further updates here as soon as more information becomes available.
Next update at 24:00 UTC
Reactor graph loading issues and Plasma KYT monitoring delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been put in place and we will continue to monitor the stability over the next 48 hours.
Reactor graphs should now be loading normally, and the broader degraded performance affecting Risk API services has recovered.
We are continuing to investigate a separate issue limited to Plasma-related requests. At this time, any remaining impact should be limited to Plasma-specific API requests and related real-time monitoring.
If you continue to experience issues outside of Plasma, please ...
investigating
We are continuing investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly.
We are also investigating degraded performance affecting certain Risk API services. Customers may experience errors when calling some risk-related endpoints, and KYT users may also notice delays in real-time monitoring for Plasma.
Our team is actively investigating and working to narrow the scope of the impact. We do not have a workaround to share at this time.
We will p...
investigating
We are currently investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly.
KYT users may also experience delays in real-time monitoring for Plasma.
Our team is actively investigating. We do not have a workaround to share at this time.
We will provide further updates here as soon as more information becomes available.
Server Error on Reactor, Rapid, and KYT
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix, and the system has recovered. However, users should expect somewhat degraded performance, resulting in slower responses. We will continue to enhance the fix in place to bring performance level back up to expected levels.
We will continue to monitor for stability. Please reach out to support@chainalysis.com if continuing experiencing any issues.
Next update at 15:00 UTC.
investigating
We are investigating a server error across Reactor, Rapid and KYT. We will provide more information as soon as they become available.
Next update at 10:00 UTC
May 2026
Plasma and SUI Data Delay in Reactor and KYT
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
Next update at 11:00 UTC on May 25th.
monitoring
We are continuing to monitor the situtation.
Next update at 23:00 UTC on May 22nd.
monitoring
Plasma delays have been resolved. We are continuing to monitor SUI delays in KYT only at this time.
Please reach out to support@chainalysis.com for any questions.
Next update at 23:00 UTC.
monitoring
We are continuing to monitor the recovery and stability, and will provide further updates as more information becomes available.
Next update at 17:00 UTC.
monitoring
We previously marked this incident as resolved, but we are continuing to observe some lingering performance degradation as systems recover.
As a result, we are moving the status back to Monitoring while the team continues to closely track recovery and stability. We will provide further updates as more information becomes available.
Please reach out to support@chainalysis.com for any questions.
More information on the incident: https://status.chainalysis.com/incidents/1f4fn0r9ts4n
Next upd...
