New Multi-region uptime checks and custom-domain status pages

Issue Resetting Passwords

Major Impact Resolved Duration: 1h 8m November 8, 2026
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Current answer

Chainalysis experienced a major incident: Issue Resetting Passwords. ServiceAlert observed recovery on Nov 8, 2026.

Official Chainalysis status page Current Chainalysis status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating
Affected Components
Reactor KYT UI

Incident Timeline

Investigating
We are seeing reports of some users receiving errors after trying to reset their passwords. We are actively investigating the cause and will provide an update as more information becomes available.
Nov 8, 2026 at 5:26 PM UTC
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