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Catchpoint Systems Services Page Outage History

Uptime record, past incidents, and downtime history for Catchpoint Systems Services Page.

Checking current status...
80.9% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 61.5% 13 5
April 2026 86.7% 30 4
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Some alert emails may not be delivered
major

Started: May 11, 8:04 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 11, 9:57 PM
identified
We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at support@catchpoint.com if you need any further assistance or information.
May 11, 8:04 PM
APAC Node Test Execution Disruption (Excluding China)
major

Started: May 8, 11:53 AM

monitoring
A fix was implemented around 11:46 UTC for the issue. Data collection and test execution have resumed, and we are continuing to monitor the services.
May 8, 12:12 PM
investigating
We are currently investigating an issue affecting nodes in the APAC region (excluding China) that began around 11:20 UTC. Impacted nodes may not be running tests as expected. Our team is actively working to resolve the issue and restore normal operations.
May 8, 11:53 AM
April 2026
Issue loading data in Record, Smartboard and API

Started: Apr 29, 2:39 PM

monitoring
We identified an issue that affected a small number of users and API requests, impacting data loading on Record, Smartboard, and the REST API between 10:07 and 10:17 ET. A fix has been deployed and the issue is now resolved. We are continuing to monitor the system to ensure stability.
Apr 29, 2:39 PM
Intermittent Issues with Capture Server Data Collection
minor

Started: Apr 24, 7:57 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 8:47 AM
investigating
We are currently investigating an intermittent issue affecting capture server data collection for a subset of test runs, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will continue to share updates as more information becomes available.
Apr 24, 7:57 AM
Issues with Capture Server Data Collection
minor

Started: Apr 23, 11:19 AM

investigating
We are continuing to investigate this issue.
Apr 23, 11:48 AM
investigating
We are currently investigating an issue affecting capture server data collection, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as more information becomes available.
Apr 23, 11:20 AM
Temporary Service Degradation for Some Enterprise Node Customers

Started: Apr 21, 8:51 AM

monitoring
We have identified and resolved an issue that affected a subset of enterprise node customers between 07:09 and 08:42 UTC. Our investigation confirms that there was no impact to customer data. All services are now operating normally. We will continue to monitor the system to ensure stability.
Apr 21, 8:51 AM
Service Disruption Notice – Email Support
minor

Started: Apr 15, 11:01 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 12:11 PM
investigating
We are currently experiencing an issue with our email support channel, which may impact our ability to receive or respond to emails in a timely manner. In the meantime, we request you to reach out to us using Live Chat or by opening a ticket through the Resource Center in the portal for faster assistance. Our team is actively working to resolve this issue and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
Apr 15, 11:01 AM
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