Portal performance issue affecting small subset of users
View the provider incident record →Current answer
Catchpoint Systems Services Page experienced a minor incident: Portal performance issue affecting small subset of users. ServiceAlert observed recovery on Aug 28, 2026.
Official Catchpoint Systems Services Page status page Current Catchpoint Systems Services Page status
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Incident Lifecycle
Affected Components
Portal
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 27, 2026 at 9:54 PM UTC
Identified
We are currently investigating an issue affecting the Portal affecting a very small subset of our users.
We are working with our Engineering team to resolve the issue.
We are working with our Engineering team to resolve the issue.
Aug 27, 2026 at 7:36 PM UTC
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