BuildOps Outage History
Uptime record, past incidents, and downtime history for BuildOps.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 44.4% | 27 | 15 |
| May 2026 | 77.4% | 31 | 7 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Maintenance View — Slow Loading / Timeout
Started: Jun 16, 9:34 PM
monitoring
Our team has identified the source of the issue and is actively applying a mitigation for affected customers. Customers will see improvement as the fix is rolled out. We will continue to monitor and provide updates as they become available.
Jun 17, 12:12 AM
investigating
Our team is actively investigating this issue and working toward a resolution. We will provide updates as they become available.
Jun 16, 10:53 PM
investigating
We are investigating reports of customers with a large number of maintenance records experiencing slow loading and timeouts when accessing the Maintenance Page and saved maintenance views.
Jun 16, 9:34 PM
Mobile Application — Degraded Performance
Started: Jun 15, 2:24 PM
monitoring
The mobile application issues have been resolved. We are monitoring services to ensure full stability.
Jun 15, 3:44 PM
identified
We have identified the cause of the mobile app performance issues and are working to resolve the issue.
Jun 15, 2:56 PM
investigating
We are currently investigating reports of degraded performance in the mobile application. We will provide updates as more information becomes available.
Jun 15, 2:24 PM
Sage Intacct Outage
Started: Jun 1, 10:22 PM
monitoring
Sage has reported that the Intacct integration is working as expected. We are actively monitoring this.
Jun 2, 1:09 AM
identified
We are aware of an outage impacting Sage Intacct. Users may experience sync failures, including "Recipe timeout" or "Service unavailable" errors. Our team is actively monitoring this.
Jun 1, 10:22 PM
May 2026
Visits not appearing on mobile app
Started: May 6, 12:57 PM
monitoring
We have deployed a fix to the affected data pipeline and is running a data refresh across impacted accounts to restore visit visibility on the mobile app.
May 6, 2:17 PM
monitoring
We have deployed a fix to the affected data pipeline and is running a data refresh across impacted accounts to restore visit visibility on the mobile app.
May 6, 2:01 PM
identified
We are aware of an issue affecting the BuildOps mobile app where visits are not appearing or are displaying incorrect statuses. This issue impacts visit visibility and sync between the mobile and web applications. Engineering is actively deploying a fix to restore the affected pipeline and will be running a data refresh across impacted accounts to bring visit data back in sync.
May 6, 12:57 PM
Email Service Disruption - Invoice Payment Reminders
Started: May 5, 1:28 AM
identified
Invoice payment reminder emails are currently disabled while our engineering team works on a fix. This is expected to remain in effect until tomorrow, May 5th. All other email notifications are functioning normally. We appreciate your patience and will update this page once reminder emails have been restored.
May 5, 2:44 AM
investigating
We are currently experiencing an outage affecting outgoing email notifications. Users may see errors when attempting email-related actions within the platform. Our team is actively working to restore service and will provide updates as they become available.
May 5, 1:50 AM
investigating
We are currently investigating reports of continuous payment reminder emails for the same invoice(s). We will continue to update here with more details.
May 5, 1:28 AM
Degraded Performance Impacting Multiple Workflows
Started: May 4, 1:48 AM
monitoring
We are currently monitoring the platform to confirm full resolution.
May 4, 3:13 AM
investigating
We've implemented a fix and functionality has been restored across the platform. We are monitoring and continue to investigate root cause.
May 4, 2:40 AM
investigating
We are currently investigating an issue affecting timesheet approvals and edits, as well as other platform actions. Our team is actively working to resolve this and will provide updates as soon as possible.
May 4, 1:48 AM
April 2026
Mobile app performance issues & stale reporting data
Started: Apr 30, 1:17 AM
monitoring
We have successfully identified and validated a fix to restore mobile data. We are actively rolling this fix out to all customers
Apr 30, 6:03 PM
monitoring
We have identified and validated a fix to restore mobile data and are actively deploying it to all customers. We are closely monitoring the rollout to confirm full restoration of the mobile app.
Apr 30, 5:58 PM
identified
We are continuing to work on restoring mobile app functionality for affected customers. Our team is actively investigating and we will provide a further update as soon as we have more information.
Apr 30, 4:34 PM
identified
We are continuing to restore mobile app functionality and are verifying that data is fully up to date for affected customers. We will provide a further update shortly.
Apr 30, 3:07 PM
identified
The team continues to work through sync issues with the mobile app. We will continue to update here regularly.
Apr 30, 1:58 PM
identified
Our team has identified the issue and a fix is actively in progress.
Workaround: Edit and save the affected visit in the BuildOps web app to trigger a sync to the mobile app.
Apr 30, 1:14 PM
investigating
We are continuing to investigate mobile app issues some customers may be experiencing following yesterday's disruption. Our team is actively working on a resolution and we will share updates as our investigation progresses.
Apr 30, 12:05 PM
monitoring
We are investigating ongoing mobile app issues following yesterday's disruption. Visits may not appear on the mobile app as expected, the team is working to resolve this as quickly as possible.
Apr 30, 11:50 AM
monitoring
The fix has been deployed and we are currently monitoring the platform to confirm full resolution.
Apr 30, 5:42 AM
identified
We have identified the root cause of this incident and our team is actively working on a fix. We will provide an update once a resolution is in place.
Apr 30, 4:38 AM
investigating
Our team continues to work on resolving this incident. We appreciate your patience and will post another update shortly.
Apr 30, 3:48 AM
investigating
We are still actively investigating this incident and have no new updates to share at this time. We will continue to post updates here as our investigation progresses.
Apr 30, 2:54 AM
investigating
We continue to investigate this issue. Our team is actively working toward a mitigation and we will share another update as soon as we have more information. Thank you for your patience.
Apr 30, 2:04 AM
investigating
We are currently investigating an issue affecting reporting data and mobile app functionality. Reporting data may be stale and mobile app users may experience issues with data syncing and discrepancies between web and mobile.
Our team is actively investigating the full scope of impact.
Apr 30, 1:17 AM