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Branch Outage History

Uptime record, past incidents, and downtime history for Branch.

Checking current status...
90.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 100% 15 0
July 2026 71% 31 9
June 2026 100% 30 0
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
iOS SDK 3.14.1 App Crash Related to Pasteboard URI Parsing

Started: Jul 9, 6:09 PM

monitoring
We've identified the underlying issues and have released Branch iOS SDK v3.14.2, which includes a fix for the crash-on-launch issue impacting some apps using v3.14.1 under specific device clipboard conditions.If you are using Branch iOS SDK 3.14.1, we recommend updating to 3.14.2 to avoid any issues.
Jul 9, 10:26 PM
investigating
We are actively investigating an issue affecting some apps using Branch iOS SDK 3.14.1 where the app may crash on launch under specific device clipboard conditions.
Jul 9, 6:09 PM
Delay in attributions and webhooks
minor

Started: Jul 2, 11:47 PM

monitoring
At this time we believe that we have identified and addressed the root cause and all systems are back to normal. Webhooks and data availability are within SLA and normal bounds. We will remain in Monitoring through the weekend.
Jul 3, 11:56 PM
investigating
We are currently investigating an issue that began at approximately 7:30 PT, which is impacting our services. Webhook processing is currently exceeding our 30-minute SLA. Furthermore, data exports and data availability within our APIs are experiencing delays of up to four hours. We are actively working to identify the root cause and will provide further updates as more information becomes available.
Jul 3, 4:27 PM
monitoring
As of 7:10 PT we are now processing webhooks within 30 minutes and we do not see delays with our attribution processing. We are monitoring the situation and continue to investigate for a root cause.
Jul 3, 10:59 AM
monitoring
As of 7:10 PT we are now processing webhooks within 30 minutes. We are monitoring the situation and continue to investigate for a root cause.
Jul 3, 2:28 AM
investigating
We have identified a delay in attribution processing and webhooks. Processing is functioning correctly but currently delayed by approximately one hour. The Engineering team is investigating the underlying cause.
Jul 2, 11:47 PM
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