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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delayed Webhook Delivery
Source not attested
Last archived state: resolved
View archived record details
identified
We are currently carrying out brief maintenance on our system. During this time, delivery for some webhooks may be temporarily delayed.
Impact: Webhook notifications are queued and delayed. No data will be lost, and all events will process automatically.
Estimated Resolution: Within the next 10–15 minutes.
We apologize for the inconvenience and will post an update as soon as normal processing resumes.
July 2026
iOS SDK 3.14.1 App Crash Related to Pasteboard URI Parsing
Source not attested
Last archived state: resolved
View archived record details
monitoring
We've identified the underlying issues and have released Branch iOS SDK v3.14.2, which includes a fix for the crash-on-launch issue impacting some apps using v3.14.1 under specific device clipboard conditions.If you are using Branch iOS SDK 3.14.1, we recommend updating to 3.14.2 to avoid any issues.
investigating
We are actively investigating an issue affecting some apps using Branch iOS SDK 3.14.1 where the app may crash on launch under specific device clipboard conditions.
Delay in attributions and webhooks
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
At this time we believe that we have identified and addressed the root cause and all systems are back to normal. Webhooks and data availability are within SLA and normal bounds. We will remain in Monitoring through the weekend.
investigating
We are currently investigating an issue that began at approximately 7:30 PT, which is impacting our services. Webhook processing is currently exceeding our 30-minute SLA. Furthermore, data exports and data availability within our APIs are experiencing delays of up to four hours. We are actively working to identify the root cause and will provide further updates as more information becomes available.
monitoring
As of 7:10 PT we are now processing webhooks within 30 minutes and we do not see delays with our attribution processing. We are monitoring the situation and continue to investigate for a root cause.
monitoring
As of 7:10 PT we are now processing webhooks within 30 minutes. We are monitoring the situation and continue to investigate for a root cause.
investigating
We have identified a delay in attribution processing and webhooks. Processing is functioning correctly but currently delayed by approximately one hour. The Engineering team is investigating the underlying cause.
