Current answer
Branch experienced a minor incident: Custom Exports API – Processing Delay. ServiceAlert observed recovery on Oct 26, 2026.
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Incident Lifecycle
Affected Components
Export API
Incident Timeline
Identified
We are currently investigating an issue with the processing of Custom Exports API jobs generated between 05:14 UTC and 08:45 UTC.
Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.
Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.
Oct 26, 2026 at 9:32 AM UTC
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