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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've identified the cause of errors affecting a subset of Blend-managed integration connectors. Affected customers may experience failures in loan data exports, document transfer between Blend and the LOS, and inbound LOS event delivery that updates records in Blend.
Core Blend application functionality and the majority of integrations remain unaffected. Our engineering team is actively working on remediation.
investigating
We've narrowed the issue to a subset of Blend-managed integration connectors. Affected customers may experience failures in loan imports, document generation, disclosure delivery, and closing workflows that depend on these integrations. Most integrations and all core Blend application functionality are operating normally.
Our engineering team is working to mitigate the failures and restore the service.
investigating
We're investigating elevated error rates on Blend's external API (api.blendlabs.com). Some API requests from partner and vendor integrations are failing or completing only after retries and delays. This may impact integration-driven workflows, including document generation and loan exports to your LOS. The core Blend application is operating normally.
Our engineering team is actively investigating and we'll post an update as soon as we have more information.
Connectivity Disruption between TotalExpert and Blend
We're continuing to monitor the integration between TotalExpert and Blend. Our teams remain in close contact and are reviewing additional data together as part of the ongoing investigation. Clients are encouraged to also monitor TotalExpert's status page (status.totalexpert.com) for updates from their end. We will provide a further update if there's a material change or new information becomes available.
monitoring
We're continuing to see improvement in the integration between TotalExpert and Blend and remain in close contact with TotalExpert as we work toward a full resolution. We will provide a further update as new information becomes available.
monitoring
We are seeing signs of recovering. Our team is currently monitoring the stability of the integration between TotalExpert and Blend and we have not seen event failures for the past 60 mins. We will provide further updates as new information becomes available.
monitoring
We are currently experiencing connectivity issues affecting the integration between TotalExpert and Blend. TotalExpert's webhook endpoint is currently returning a 503 "Service Temporarily Unavailable" response when Blend attempts to deliver webhook events.
We apologize for any inconvenience this may cause and will provide further updates as new information becomes available.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Pipeline View Search Functionality
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue impacting Pipeline View search functionality.
At this time, some users may be experiencing issues where Loan Originators and/or Loan Assignees are not appearing correctly in search results within the Pipeline View. As a result, users may be unable to effectively search and access portions of their pipeline.
Our Engineering team is actively engaged and treating this as the highest priority. We will provide updates as soon as more information becomes av...
April 2026
Encompass (ICE) Degraded Performance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Encompass updated their status indicating that they are now seeing high success rates across all production user connections. They will be continuing their efforts for complete stabilization.
identified
We have been made aware of an Encompass outage that may be affecting exports, disclosure and document sync.
Please visit the ICE status page for the latest updates: https://www.ice.com/status#mortgage-technology.
502 Error When Accessing Blend Beta Environments
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate the issue impacting access to Blend Beta environments. We believe we have identified the root cause, but are currently validating. Users may continue to encounter a 502 error when attempting to access these environments.
Our team is actively validating the resolution to the root cause impacting Beta environments. At this time, we can confirm that only Beta environments were affected but we are continuing to monitor things and will provide more updates as they...
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue impacting access to Blend Beta environments. Users may encounter a 502 error when attempting to access these environments.
Our team is actively working with engineering to identify the root cause and restore normal functionality. We will provide updates as more information becomes available.
Ticket Delivery Delays
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing signs of recovery, and tickets are beginning to flow into our system again. We are cautiously optimistic that service is being restored, but we are continuing to monitor closely.
Earlier today, an issue impacting email delivery to our ticketing system prevented some messages from being successfully converted into tickets. At this time, we cannot guarantee that all communications sent via email were received or processed.
Action required:
Please review any requests or updates ...
identified
We are currently experiencing delays in receiving support tickets due to an issue with our ticketing system provider.
The root cause has been identified as an ongoing infrastructure issue impacting Freshdesk’s mail servers, which is preventing some emails from being successfully delivered into our system. As a result, tickets sent via email may be delayed or not received.
Additionally, Microsoft is currently experiencing a broader service outage, which may also be contributing to the issu...
investigating
We are currently experiencing delays in receiving support tickets due to an issue with our ticketing system provider.
The root cause has been identified as an ongoing infrastructure issue impacting Freshdesk’s mail servers, which is preventing some emails from being successfully delivered into our system. As a result, tickets sent via email may be delayed or not received.
Additionally, Microsoft is currently experiencing a broader service outage, which may also be contributing to the issu...
