Blend Outage History
Uptime record, past incidents, and downtime history for Blend.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 80% | 15 | 3 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 80% | 30 | 6 |
| May 2026 | 100% | 15 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Closings flowing from Encompass to Blend via EPC and PDD
Started: Aug 13, 2:05 PM
monitoring
RESOLVED- We have deployed a fix to production that resolves the issue affecting closings sent from Encompass to Blend through EPC and PDD. Closing packages can now resume being sent to Blend. We appreciate your patience while we worked to restore this functionality.
Aug 13, 5:30 PM
identified
We have identified the issue and are currently working on a fix. We will update this status as soon as the fix is deployed
Aug 13, 3:41 PM
investigating
We are continuing to investigate this issue and will update as the situation progresses.
Aug 13, 3:05 PM
investigating
Blend is experiencing issues with Closings flowing from Encompass to Blend via EPC and PDD. We are actively investigating the issue and will continue to update as the situation progresses. Clients using the KM plug-in are unaffected.
Aug 13, 2:05 PM
Encompass Disclosure Delivery Errors
Started: Aug 10, 8:28 PM
identified
Per ICE Mortgage Technology's status page, some Encompass users are experiencing errors when sending Disclosures, receiving the message: "We are unable to send this request. Please ensure that you have a valid Consumer Connect site configured."
ICE has identified the root cause as an issue introduced in the 26.1 August Service Pack, which added a Consumer Connect site check to the Disclosure workflow. ICE is working on a fix and will provide a target release once identified.
Impact: Users ma...
Aug 10, 9:16 PM
identified
We are continuing to work on a fix for this issue.
Aug 10, 8:43 PM
identified
Per ICE Mortgage Technology's status page, some Encompass users are experiencing errors when sending Disclosures, receiving the message: "We are unable to send this request. Please ensure that you have a valid Consumer Connect site configured."
ICE has identified this as related to a recent Encompass update (26.2.0.3) affecting third-party eDisclosure plugin functionality.
Impact: Users may be unable to send Disclosures via Encompass on affected versions.
If you are experiencing this issue,...
Aug 10, 8:31 PM
identified
Per ICE Mortgage Technology's status page, some Encompass users are experiencing errors when sending Disclosures, receiving the message: "We are unable to send this request. Please ensure that you have a valid Consumer Connect site configured."
ICE has identified this as related to a recent Encompass update (26.2.0.3) affecting third-party eDisclosure plugin functionality.
Impact: Users may be unable to send Disclosures via Encompass on affected versions.
If you are experiencing this issue,...
Aug 10, 8:28 PM
July 2026
Issues affecting closing packages and disclosures through docusign
Started: Jul 31, 2:19 PM
identified
Our team is still investigating the root cause of the DocuSign e-sign availability issue in Blend environments, but we believe the impact is related to a high volume of events received by DocuSign as part of a recovery mitigation to their outage on Thursday evening, July 30th. Our team is currently determining the best next steps to implement a recovery strategy to resume production e-sign availability via DocuSign.
Current borrower-facing experience does allow for the e-signing of document...
Jul 31, 6:33 PM
identified
After further investigation, we have identified two separate issues affecting closings:
RON Closings in Blend Signing Room: DocuSign is currently reporting a service degradation that is impacting notaries’ ability to complete a signing. This began on Jul 30 at 19:53 UTC and can be monitored on the DocuSign Status page (https://status.docusign.com/).
Hybrid Closings, Disclosures, and Follow Up Using eSign Functionality: The outage is causing a large queue in our documents service, which i...
Jul 31, 5:38 PM
identified
We are continuing to monitor the Docusign outage that is currently affecting the ability to complete Closing packages for Hybrid and RON closings in Blend. Docusign is continuing their investigation and you can check the status of this incident as well on their status page, https://status.docusign.com/. We are monitoring the situation closely and will provide an update as more information becomes available.
In the meantime, as a precaution, we recommend papering out any closings that may be ...
Jul 31, 4:12 PM
identified
We have confirmed an issue that is impacting the status update and ability to complete closing packages for Hybrid and RON closings in Blend. Docusign has also reported these failures on their status page, https://status.docusign.com/. We are monitoring the situation closely and will provide an update as more information becomes available.
Jul 31, 2:19 PM
Blend platform production availability is restored
Started: Jul 29, 3:09 AM
monitoring
All Blend monitors for traffic on the Blend Builder Platform are showing full production availability and performance recovery and are fully operational now
Jul 29, 4:12 AM
monitoring
We have confirmed the release roll back has addressed production availability. We confirmed that this outage only impact production access for loans on the Blend Builder Platform, and that the Lending Platform is fully operational. We are monitoring the performance of traffic on the Blend Builder Platform, but expect this to be fully operational as on 8:40pm PT.
Jul 29, 4:02 AM
investigating
We are in the process of rolling back the most recent release that we believe will unblock production access. We anticipate this being complete in the next 10 minutes.
Jul 29, 3:34 AM
investigating
The Blend platform is currently unavailable. Our product and engineering teams are actively investigating and we will provide frequent status updates shortly.
Jul 29, 3:09 AM
EPD Encompass Integration - Experiencing delays
Started: Jul 23, 4:47 PM
investigating
Our Engineering team continues to actively investigate the issue causing delays with our Encompass Partner Document Delivery (PDD) integration. We are making progress in isolating the root cause and are working to implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.
Jul 23, 8:11 PM
investigating
We are continuing to investigate the issue that is causing delays with our Encompass Partner Document Delivery (PDD) integration. During this time API performance may be delayed. We are working to resolve this issue as quickly as possible. We appreciate your patience.
Jul 23, 6:29 PM
investigating
We're aware of an issue that is causing delays with our Encompass Partner Document Delivery (PDD) integration. API performance may be delayed. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We appreciate your patience.
Jul 23, 5:05 PM
investigating
We're aware of an issue that some users of our Encompass Partner Document Delivery (PDD) integration may be experiencing at this time. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We appreciate your patience.
Jul 23, 4:47 PM
CLOSING - Users may be experiencing troubles sending closing Packages to Blend
Started: Jul 22, 4:38 PM
monitoring
We have identified an issue impacting the ability to send closing packages. A fix has been deployed, and we are actively monitoring the system to confirm that sending functionality has been fully restored. We will provide another update once the issue is fully resolved
Jul 22, 5:52 PM
investigating
We are currently investigating an issue where users may be unable to send closing packages to Blend.
Our team is actively working to identify the root cause and restore normal functionality as quickly as possible.
We will continue to monitor the situation closely and provide further updates as more information becomes available.
Jul 22, 4:38 PM
June 2026
Twilio outage
Started: Jun 22, 4:37 PM
monitoring
Twilio has observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. Twilio will provide another update in 2 hours or as soon as more information becomes available.
Jun 22, 5:33 PM
monitoring
We have confirmed an issue affecting delivery of multi-factor authentication codes sent via SMS short code. Twilio has also reported this outage on their status page, https://status.twilio.com/. Some users may experience delays receiving their authentication code or may not receive it at all.
Jun 22, 4:37 PM
Cloudflare Outage
Started: Jun 22, 3:00 PM
monitoring
Cloudflare has reported an outage affecting its services.
As a result, clients may experience intermittent errors, increased latency, or access issues. We are monitoring for any downstream impact to Blend services and are sharing Cloudflare's status page for the latest provider updates.
Please refer to the Cloudflare status page https://www.cloudflarestatus.com for ongoing updates. We will continue to post updates here as needed.
Jun 22, 3:00 PM
Ongoing Investigation into Platform Performance Degradation
Started: Jun 10, 5:06 PM
monitoring
We are observing improvements in platform performance and a reduction in reported issues. Our teams continue to investigate the underlying cause and are actively monitoring the environment.
We are not yet ready to declare the incident fully resolved, but current indicators suggest the situation is improving. Additional details will be shared as they become available.
Jun 10, 8:48 PM
investigating
Our Engineering team continues to actively investigate the issues impacting portions of the Blend platform. At this time, we have not yet identified the root cause of the incident and are working to isolate the source of the issue as quickly as possible.
Customers may continue to experience:
General application slowness
Disclosures failing to send
Export failures
Borrower portal and Settlement Agent Workspace performance issues
Delays in closing-related workflows
To help ensure scheduled...
Jun 10, 6:41 PM
investigating
We are continuing to investigate an ongoing issue affecting portions of the Blend platform. While initial reports were related to closing document access, we are now seeing broader impact across multiple areas of the platform, including:
General application slowness
Disclosures failing to send
Export failures
Borrower portal and Settlement Agent Workspace performance issues
Potential delays in closing-related workflows
At this time, we believe a subset of clients may be affected, though o...
Jun 10, 5:35 PM
investigating
We are currently investigating reports that Settlement Agents and borrowers are experiencing issues accessing closing documents.
The impact includes:
- Settlement Agents may be unable to complete tasks within Settlement Agent Workspace (workspace.blend.com)
- Borrowers may be unable to complete tasks within their borrower portal
- eSign closing packages may be blocked from being released to borrowers
These issues may result in delays to scheduled closings.
Our Engineering team is actively...
Jun 10, 5:06 PM
Service Notice: Integration Connectivity Disruption between Encompass and Blend
Started: Jun 5, 7:11 PM
monitoring
We have received confirmation from ICE at approximately 3:30 PM PST that they are no longer experiencing the error that occurred this morning.
Salesforce (MuleSoft) support has confirmed a platform-wide service disruption on their end. The Blend Engineering team is actively engaged with Salesforce Support to prioritize and accelerate a resolution specifically for our integration pathways.
We are closely monitoring the situation and will provide further updates as the joint remediation effor...
Jun 5, 11:22 PM
identified
Current Status: We have confirmed with ICE (Encompass) that the ongoing connectivity issue is intermittent. As a result, some disclosures are successfully routing to borrowers, while others may experience failures or delays. Please make a retry attempt if you see a failure with the issue being intermittent the retry may allow the package to be delivered.
Technical Update: Salesforce (MuleSoft) support has confirmed a platform-wide service disruption on their end. The Blend Engineering team i...
Jun 5, 8:57 PM
identified
We are currently experiencing connectivity issues affecting the integration between Encompass and Blend, which is impacting the processing of disclosures.
Preliminary investigation indicates this is due to a service degradation on our MuleSoft Middleware Platform (hosted by Salesforce). Our Engineering team is actively investigating the root cause and working toward a resolution.
We apologize for any inconvenience this may cause and will provide further updates as new information becomes av...
Jun 5, 7:11 PM
May 2026
Pipeline View Search Functionality
Started: May 13, 3:21 PM
investigating
We are currently investigating an issue impacting Pipeline View search functionality.
At this time, some users may be experiencing issues where Loan Originators and/or Loan Assignees are not appearing correctly in search results within the Pipeline View. As a result, users may be unable to effectively search and access portions of their pipeline.
Our Engineering team is actively engaged and treating this as the highest priority. We will provide updates as soon as more information becomes av...
May 13, 3:21 PM
April 2026
Encompass (ICE) Degraded Performance
Started: Apr 24, 4:21 PM
monitoring
Encompass updated their status indicating that they are now seeing high success rates across all production user connections. They will be continuing their efforts for complete stabilization.
Apr 24, 6:56 PM
identified
We have been made aware of an Encompass outage that may be affecting exports, disclosure and document sync.
Please visit the ICE status page for the latest updates: https://www.ice.com/status#mortgage-technology.
Apr 24, 4:21 PM
502 Error When Accessing Blend Beta Environments
Started: Apr 9, 4:26 PM
investigating
We are continuing to investigate the issue impacting access to Blend Beta environments. We believe we have identified the root cause, but are currently validating. Users may continue to encounter a 502 error when attempting to access these environments.
Our team is actively validating the resolution to the root cause impacting Beta environments. At this time, we can confirm that only Beta environments were affected but we are continuing to monitor things and will provide more updates as they...
Apr 9, 6:27 PM
investigating
We are continuing to investigate this issue.
Apr 9, 4:32 PM
investigating
We are currently investigating an issue impacting access to Blend Beta environments. Users may encounter a 502 error when attempting to access these environments.
Our team is actively working with engineering to identify the root cause and restore normal functionality. We will provide updates as more information becomes available.
Apr 9, 4:26 PM
Ticket Delivery Delays
Started: Apr 8, 4:54 PM
monitoring
We are seeing signs of recovery, and tickets are beginning to flow into our system again. We are cautiously optimistic that service is being restored, but we are continuing to monitor closely.
Earlier today, an issue impacting email delivery to our ticketing system prevented some messages from being successfully converted into tickets. At this time, we cannot guarantee that all communications sent via email were received or processed.
Action required:
Please review any requests or updates ...
Apr 8, 9:36 PM
identified
We are currently experiencing delays in receiving support tickets due to an issue with our ticketing system provider.
The root cause has been identified as an ongoing infrastructure issue impacting Freshdesk’s mail servers, which is preventing some emails from being successfully delivered into our system. As a result, tickets sent via email may be delayed or not received.
Additionally, Microsoft is currently experiencing a broader service outage, which may also be contributing to the issu...
Apr 8, 6:22 PM
investigating
We are currently experiencing delays in receiving support tickets due to an issue with our ticketing system provider.
The root cause has been identified as an ongoing infrastructure issue impacting Freshdesk’s mail servers, which is preventing some emails from being successfully delivered into our system. As a result, tickets sent via email may be delayed or not received.
Additionally, Microsoft is currently experiencing a broader service outage, which may also be contributing to the issu...
Apr 8, 4:54 PM