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15.1%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
10.7%
28
25
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 136 - Syracuse, NY
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
monitoring
Teams are observing expected calling behavior and will monitor for stability.
identified
The impacted provider continues work to restore expected calling behaviors.
identified
We continue to work with the impacted provider to restore expected calling behaviors.
identified
Bandwidth teams have identified an off-network incident impacting some voice traffic to experience packet loss. Bandwidth is working with the impacted provider to bring out expected calling behaviors.
Teams have identified the source of this incident and are working to restore expected network behavior.
investigating
Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.
Bandwidth International Market Impairment - Thailand
We have observed services in Thailand have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
investigating
We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
monitoring
Teams are observing expected network behavior and will monitor for stability
identified
Bandwidth teams have identified a network condition impacting a small subset of voice calls transversing our DFW datacenter. These calls may not complete as expected.
Teams are observing expected delivery. We will monitor for stability.
identified
Bandwidth teams have identified an off network event in which SMS messages destined to T-Mobile subscribers may experience irregular delivery with inconsistent delivery times.
Lata 464 (Madisonville, KY) is currently experiencing a complete market outage. NOC is working with the carrier for resolution to this issue.
Legacy Incident Archive
107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Lata 668 (Tucson, AZ) CLEC Market Outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Lata 668 (Tucson, AZ) is currently experiencing a complete market outage. NOC is working with the carrier for resolution to this issue.
Bandwidth App Incident
criticalSource not attested
Last archived state: resolved
View archived record details
identified
Teams continue work resolve this incident.
monitoring
Bandwidth teams are observing expected and stable App behavior. We will monitor for prolonged stability.
investigating
Bandwidth teams are investigating intermittent service interruptions or connectivity issues for users attempting to access the Bandwidth App platform. Teams are working to restore expected portal behavior.
Bandwidth App Incident - Registration Center
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are currently investigating an incident where customers who are using the Registration Center are seeing unexpected campaign failures. Teams are working to restore expected behavior.
Bandwidth App Incident - IP Provisioning
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Teams continue work to restore expected portal behavior.
investigating
Teams continue work to restore expected portal behavior.
investigating
Bandwidth teams are currently investigating an incident on the Bandwidth App where IP self-provisioning requests are resulting an unexpected errors.
10DLC Provisioning Delays
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating a delay in 10DLC Provisioning requests. We are working to restore expected provisioning behavior.
SMS Delivery Delays- France
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bandwidth upstream partner has implemented a fix to recover SMS delivery in France.
At this time, impairments are fully mitigated and Bandwidth is continuing to monitor to ensure stability.
We will resolve this incident after we observe continued stability.
investigating
Bandwidth is observing delays in SMS delivery in France. Teams are working to identify this issue an mitgate any impairments.
Bandwidth Help Center - Synthi
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Bandwidth is observing expected Synthi behavior. We will monitor for stability.
investigating
Bandwidth teams have identified in incident with our vendor where users may not be able to interact with Synthi as expected. Users may still open support requests via email.
Bandwidth App Incident - Number Purchase
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected portal behaviors and are monitoring for stability.
investigating
Bandwidth teams are investigating a small segment of users of the Bandwidth App who are unable to purchase telephone numbers as expected. Teams are working to restore expected number purchasing behaviors.
Bandwidth App Incident - Number Order Incident
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected portal and inventory behavior. Teams will monitor for stability.
identified
We continue to work to restore expected portal behavior.
identified
Bandwidth teams have identified an incident within the Bandwidth App and API where available Number Inventory may not display accurately leading to incomplete number orders. Teams are working to restore expected numbers order and inventory behavior.
Outbound Calling Incident - Belgium
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will continue to monitor for stability.
identified
Teams have identified an incident impacting outbound calling in Belgium. These calls may not complete as expected.
