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Bandwidth

Outbound calling incident

Critical Impact Resolved Duration: 2h 54m September 1, 2026
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Current answer

Bandwidth experienced a critical incident: Outbound calling incident. ServiceAlert observed recovery on Sep 1, 2026.

Official Bandwidth status page Current Bandwidth status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Outbound Calling (SIP) - United States

Incident Timeline

Identified
Teams have identified the source of this incident and are working to restore expected network behavior.
Sep 1, 2026 at 4:53 PM UTC
Investigating
Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.
Sep 1, 2026 at 4:15 PM UTC
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