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15.1%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
10.7%
28
25
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Bandwidth Local Market Impairment - 632 - Des Moines, IA
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
International A2P Platform (SMPP)International A2P Platform (HTTP)
identified
Teams have identified the source of this incident as an off-network vendor condition. Teams are working with the impacted vendor to restore expected messaging behaviors.
investigating
Bandwidth teams are investigating an incident impacting Inbound and Outbound SMS messaging to Australia based destinations. Outbound messages may not result delivery receipts, inbound messages may not deliver as expected.
Due to an off-network condition, toll-free port orders remain delayed in activation. Teams are working with the impacted provider to restore expected port activation times.
investigating
Bandwidth teams are investigating an incident, impacting the timely activation of toll-free port orders.
Bandwidth teams are observing expected messaging behavior. Upon further investigation, it was deemed messages were delayed in delivery rather than failing.
investigating
Bandwidth teams are investigating outbound MMS messaging delivery failures due to an off network industry condition. This incident impacts delivery to Verizon Wireless, AT&T, and T-Mobile destinations.
Bandwidth Local Market Impairment - 635 - Cedar Rapids, IA
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 644- Omaha, NE
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 646 - Grand Island, NE
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Teams are observing expected messaging behavior. We will monitor for stability.
identified
Teams have identified this incident as a result of an off network industry condition.
investigating
Bandwidth teams are investigating increased delays of messages toward Verizon and T-Mobile destinations.
Legacy Incident Archive
107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Messaging Provisioning Incident
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.
Alpha Codes - Bandwidth App Incident
minorSource not attested
Last archived state: resolved
View archived record details
identified
Bandwidth Teams have identified an incident in the Bandwidth App impacted customer ability to view and edit Alpha Codes in the portal. Teams are working to restore expected portal behavior. Messaging traffic is not impacted by this incident.
Messaging API Incident
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected API behavior and are monitoring for stability.
identified
The source of the incident has been identified and work is underway to restore expected API behavior.
investigating
Bandwidth teams are investigating an incident impacting outbound messaging API requests where 400 errors are being returned. Specifically when media file is invalid or set to “null”. Teams are working to restore expected behavior.
Outbound Messaging 10DLC Incident
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected messaging behavior and will monitor for prolonged stability.
investigating
Teams are investigating an incident impacting outbound SMS and MMS messaging. Customers may experience increased (4)476 errors on fully provisioned 10DLC numbers.
Voice Calling Incident - DFW
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will monitor for stability.
identified
Teams have identified the source of this incident and are working to restore expected calling behavior.
<i>Note: This incident impacts a very small subset of customers transversing voice traffic via the DFW Data Center.</i>
identified
Teams have identified the source of this incident and are working to restore expected calling behavior.
<i>Note: This incident impacts a very small subset of customers transversing voice traffic via the DFW Data Center.</i>
investigating
Bandwidth teams are investigating in incident impacting Inbound and Outbound voice calls in our DFW Data Center.
Messaging Delays - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network performance. We will monitor for stability.
identified
Teams continue to investigate this incident.
identified
Teams have identified the source of the delay and are working to restored expected messaging behavior.
monitoring
Teams are observing expected message deliverability at this time and will monitor for prolonged stability.
investigating
Bandwidth teams are investigating an incident impacting Inbound and Outbound messaging delays to and from AT&T destinations. Teams are working to restore expected delivery with this carrier.
Bandwidth App Incident- Manual Campaign Adds
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected portal behavior and are monitoring for stability.
identified
Teams have identified the source of this incident and are working to restore expected portal behavior.
investigating
Bandwidth teams are investigating an incident impacting the Bandwidth App, specifically the ability to manually add phone numbers to Campaigns. Currently this action is not completing as expected. Teams are working to restore expected App behavior.
P2P Outbound Messaging Incident - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected delivery results. We are monitoring for stability.
monitoring
Teams are observing expected delivery results. We are monitoring for stability.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Bandwidth teams are investigating an incident impacting P2P (non-10DLC) outbound messaging traffic towards AT&T destinations. Customers will see an increase in 4730 errors. Teams are working to restore expected messaging behavior.
Inbound Messaging Incident - Israel
Source not attested
Last archived state: resolved
View archived record details
investigating
Teams are investigating an incident impacting inbound messages to Israel based numbers. Team are working with the impacted provider.
Toll Free & Short Code MMS Incident - AT&T
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will monitor for stability.
identified
Teams have identified the source of this incident and working to restore expected messaging delivery.
investigating
Bandwidth teams are investigating an incident impacting Toll Free and Short Code MMS from AT&T to Bandwidth destinations.
