Bandwidth Outage History
Uptime record, past incidents, and downtime history for Bandwidth.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 20% | 10 | 8 |
| March 2026 | 41.9% | 31 | 18 |
| February 2026 | 43.5% | 23 | 13 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 64 Days)
Feb 6
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Outbound Calling Incident - Belgium
Started: Apr 9, 11:51 AM
monitoring
Teams are observing expected network behavior and will continue to monitor for stability.
Apr 9, 12:21 PM
identified
Teams have identified an incident impacting outbound calling in Belgium. These calls may not complete as expected.
Apr 9, 11:51 AM
Help Center Ticketing Incident - Email to Ticket
Started: Apr 8, 7:00 PM
identified
Bandwidths vendor has identified the sourced of this intermittent incident and are working to restore expected email behavior. While this incident is intermittent in nature, we still encourage customers to open a ticket via our Help Center Portal with the assistance of Synthi.
Apr 8, 7:29 PM
investigating
Bandwidth teams are observing a vendor incident where email-to-ticket functionality is not generating a ticket as expected. Customers are encouraged to open a ticket via our Help Center Portal with the assistance of Synthi.
Apr 8, 7:00 PM
Legacy Global Portal Incident- Auto Top Off
Started: Apr 8, 5:00 PM
monitoring
We are observing expected portal behavior and continue to monitor.
Apr 9, 11:16 AM
identified
Teams have identified the source of this incident, and are working to restore expected portal behavior.
Apr 8, 6:16 PM
investigating
Bandwidth teams are currently investigating an incident impacting auto top offs via credit card on the legacy global portal. Teams are working to restore expected portal payment behavior.
Apr 8, 5:00 PM
JFK Datacenter Incident
Started: Apr 8, 11:01 AM
monitoring
Teams are observing expected network behavior. We will continue to monitor for stability.
Apr 8, 1:27 PM
investigating
Some customers may experience outbound call failures when routing via our JFK Datacenter. These calls may be retried via ATL. Teams are working to restore expected network connectivity.
Apr 8, 11:01 AM
MMM Failures
Started: Apr 8, 9:01 AM
monitoring
For a brief period of time, some MMS messages towards AT&T may have failed to deliver as expected. Teams are observing expected network performance and are monitoring for stability.
Apr 8, 9:01 AM
Singapore Inbound Calling Incident
Started: Apr 7, 6:21 PM
investigating
Teams continue to investigate the incident.
Apr 7, 9:09 PM
monitoring
Teams are observing expected network performance and are monitoring for stability.
Apr 7, 7:20 PM
investigating
Bandwidth teams are investigating an incident impacting inbound calling to Singapore based numbers. These calls may fail to complete as expected.
Apr 7, 6:21 PM
Bandwidth App Incident - Campaign Assignment Incident
Started: Apr 7, 1:38 PM
identified
Teams continue to work to resolve this incident.
Apr 7, 4:40 PM
identified
Bandwidth teams have identified an incident where numbers were erroneously de-provisioned from their assigned campaigns in the Bandwidth App. Teams are working to restore expected settings and messaging behaviors.
Apr 7, 1:38 PM
Bandwidth App - Provisioning Incident
Started: Apr 6, 7:03 PM
monitoring
Teams are observing expected App behavior and will monitor for continued stability.
Apr 6, 7:49 PM
investigating
Bandwidth teams are investigating an incident in the Bandwidth App where number provisioning request are not completing as expected, particularly towards AT&T. These requests may appear as delayed, however will be queued for re-try.
Apr 6, 7:03 PM
Bandwidth App Incident - Location Management
Started: Apr 6, 2:49 PM
monitoring
Teams are observing expected Location Management behavior. We will continue to monitor for prolonged stability.
Apr 6, 3:24 PM
investigating
Bandwidth teams are investigating an incident where updates to, or creation of Locations in the Bandwidth app are encountering an unexpected error. Teams are working to restore expected App behavior.
Apr 6, 2:49 PM
Bulk TN Lookup Functionality Incident
Started: Apr 3, 8:27 PM
investigating
Bandwidth teams are investigating an incite where Bulk TN Lookups are not completing as expected.
Apr 3, 8:27 PM
Bandwidth App & Global Portal Incident - Reporting
Started: Apr 3, 5:11 PM
investigating
We are continuing to investigate this issue.
Apr 3, 8:26 PM
investigating
We are continuing to investigate this issue.
Apr 3, 6:53 PM
investigating
Beth teams are investigating an incident where reporting in the Bandwidth app and legacy global portal, particularly EU based CDR reports, are not populating as expected. Teams are working to restore expected reporting behavior.
Apr 3, 5:11 PM
Outbound Calling Incident - Romania
Started: Apr 2, 8:41 AM
monitoring
Teams are observing expected network behavior. We are monitoring for continued stability.
Apr 2, 11:20 AM
investigating
Teams are investigating an outbound calling incident resulting in call failures in Romania based calls.
Apr 2, 8:41 AM
March 2026
Global Portal Incident
Started: Mar 31, 12:18 PM
monitoring
Teams are observing expected report generation. We will monitor for stability.
Mar 31, 12:36 PM
identified
Bandwidth teams have identified an incident impacting CDR and Insights processing in the Global Portal. These reports may be delayed or produce non-enhanced data.
Mar 31, 12:18 PM
Inbound Calling Incident- UK
Started: Mar 27, 8:23 PM
monitoring
Teams are observing expected network performance. We will continue monitoring for stability.
Mar 30, 11:18 AM
identified
The impacted off net provider has identified the source of this issue and they are working to restore expected two-way audio.
Mar 27, 11:38 PM
investigating
Teams are investigating an off-network incident impacting Inbound UK based calls from British Telecom, where calls experience one-way audio. Teams are working with BT to restore expected calling behavior.
Mar 27, 8:23 PM
Outbound Calling Incident
Started: Mar 27, 2:06 PM
monitoring
Teams are observing expected network behavior and will continue to monitor for stability.
Mar 27, 7:56 PM
identified
Teams have identified the source of this incident and are working to restore expected network behavior.
Mar 27, 4:35 PM
investigating
Teams are currently investigating an outbound calling incident where some calls may not complete as expected in our ATL, DFW, and LAX data centers. Teams are working expeditiously to restore expected network behavior.
Mar 27, 2:06 PM
Outbound 10DLC MMS Delivery Incident
Started: Mar 26, 6:31 PM
monitoring
Teams are observing expected network behavior. We will continue to monitor.
Mar 27, 2:07 AM
investigating
Bandwidth teams are investigating an incident impacting Outbound 10DLC MMS delivery. Some messages are not being delivered as expected at this time.
Mar 26, 6:31 PM
Outbound UK Voice Incident
Started: Mar 24, 11:44 AM
monitoring
Teams are observing expected network behavior. We will continue to monitor.
Mar 24, 3:50 PM
identified
Teams have identified an Outbound UK Voice incident impacting UK based traffic where some calls may fail to complete as expected. Teams are working to restore expected network behavior.
Mar 24, 11:44 AM
National Calling Incident: France, Spain, Austria
Started: Mar 23, 7:11 PM
monitoring
Teams are observing expected network behavior and will monitor for prolonged stability.
Mar 23, 8:31 PM
identified
Teams have identified the source of this incident and are working to restore expected networking behavior.
Mar 23, 7:56 PM
investigating
Bandwidth teams are currently investigating an incident on the Universal Platform where National Calling is not completing as expected to; France, Spain, & Austria. Teams are working to restore expected calling behaviors.
Mar 23, 7:11 PM