Daily provider-status observations and published incident history for Bandwidth.
Component incident
Bandwidth has an active component incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Bandwidth for future changes.
15.1%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
10.7%
28
25
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Bandwidth Local Market Impairment - 949 - Fayetteville, NC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth teams have identified an incident impacting the ability to add IPs for routing to the Bandwidth App. Teams are working to on restore expected portal behavior.
Bandwidth App Incident - Registration Center — Brand Creation
Bandwidth teams are currently investigating an incident on the Bandwidth App impacting the Registration Center and Brand creation. Users are unable to create a new Brand at this time. Teams are working to restore expected portal behavior.
This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
identified
This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
investigating
Bandwidth teams are investigating an off network condition where outbound SMS messages to T-Mobile are receiving an unexpected error code of 4740. These messages may not complete as expected.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 951 - Rocky Mount, NC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
We are continuing to work on a fix for this issue.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth teams continue to partner with the impacted industry provider. Updates will be provided as they become available.
identified
Bandwidth teams continue to partner with the impacted industry provider.
identified
Bandwidth teams have identified an off-network incident resulting in intermittent messages delivery failures to AT&T destinations. These failures result in a 4740 code. Teams are working with AT&T to restore expected delivery of messages.
Legacy Incident Archive
107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Voice Calling Incident - Italy
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will monitor for stability.
investigating
Bandwidth teams are investigating an incident impacting Inbound and Outbound Italy based calls. These calls may fail to complete.
Port In Order Delays
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected port in between and will monitor for stability.
identified
Teams continue to work towards a resolution to restore expected port behaviors.
investigating
Bandwidth teams have identified an incident impacting port in orders. These orders may be delayed in activation.
Italy- Inbound and Outbound Call Failures
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network behavior and will monitor for stability.
investigating
Bandwidth teams are investigating an incident impacting Inbound and Outbound calls in Italy. These calls may fail to complete as expected.
Voice Authentication Incident - Pindrop
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
investigating
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
May 2026
Outbound Calling Incident - Bandwidth Global
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Teams are investigating an incident impacting outbound voice traffic on our legacy Global platform. These calls may fail to connect.
SMS and MMS Messaging Incident - Verizon Wireless
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We continue to monitor for stability.
monitoring
We continue to monitor for stability.
monitoring
Teams are observing expected messaging delivery. We are monitoring for stability.
identified
Teams remain engaged with the impacted industry vendor to bring about a resolution.
identified
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
MMS Incident - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting outbound MMS Messages towards the AT&T network. These messages may not complete as expected. Teams are working to restore expected messaging deliverability.
Outbound MMS Messaging Incident
majorSource not attested
Last archived state: resolved
View archived record details
identified
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
identified
The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.
identified
The impaired industry vendor continues to work towards a resolution.
identified
Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.
10DLC Provisioning Incident
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting 10DLC Provisioning request for new and existing phone numbers. Requests may not complete as expected.
Inbound MMS Messaging Incident
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected inbound delivery of inbound MMS messages. We will monitor for stability.
identified
Bandwidth teams continue to escalate with impacted industry counterparts to restore expected messaging behavior.
identified
The source of the incident has been identified as an off network industry incident. We continue to work with industry partners to restore expected messaging behavior.
investigating
Bandwidth teams are investigating an inbound MMS messaging incident. Messages from AT&T and Verizon intermittently fail to reach the Bandwidth network. Teams are working with the impacted industry vendor.
