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Bandwidth Local Market Impairment - 951 - Rocky Mount, NC

Critical Impact Resolved Duration: 4d 18h 9m September 13, 2026
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Current answer

Bandwidth experienced a critical incident: Bandwidth Local Market Impairment - 951 - Rocky Mount, NC. ServiceAlert observed recovery on Sep 17, 2026.

Official Bandwidth status page Current Bandwidth status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Identified Investigating Investigating Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Monitoring
Affected Components
951 - Rocky Mount, NC

Incident Timeline

Monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 17, 2026 at 3:42 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 17, 2026 at 11:22 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 17, 2026 at 7:16 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 17, 2026 at 2:27 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 10:30 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 6:27 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 1:42 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 10:29 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 6:40 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 2026 at 2:58 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 2026 at 11:04 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 2026 at 5:00 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 2026 at 1:11 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 15, 2026 at 3:37 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 14, 2026 at 10:14 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 2026 at 6:13 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 2026 at 2:13 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 2026 at 10:13 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 2026 at 9:09 AM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 14, 2026 at 9:01 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 2026 at 12:50 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 2026 at 9:11 PM UTC
Investigating
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 2026 at 7:33 PM UTC
Investigating
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 2026 at 3:22 PM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 2026 at 11:22 AM UTC
Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 2026 at 7:51 AM UTC
Investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 13, 2026 at 4:59 AM UTC
Investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 13, 2026 at 1:00 AM UTC
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