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97.2%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Avalara Cross Border Restrictions Service Degradation
Avalara Cross Border Restrictions customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Avalara AvaTax Tax Calculation Service Item Update Delays
Source not attested
Last archived state: resolved
View archived record details
identified
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
investigating
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
April 2026
AvaTax UI Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
identified
AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
investigating
AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing
minorSource not attested
Last archived state: resolved
View archived record details
identified
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
investigating
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara 1099 Service Down
criticalSource not attested
Last archived state: resolved
View archived record details
identified
Avalara 1099 customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
investigating
Avalara 1099 customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara AvaTax UI Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
investigating
Avalara AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara Tax Research Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara Tax Research and continues to monitor service to ensure the return of full service for all customers.
investigating
Avalara Tax Research customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
Avalara VAT Reporting (Cloud) Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Avalara VAT Reporting (Cloud) customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
