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97.2%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Avalara Cross Border Restrictions Service Degradation
Avalara Cross Border Restrictions customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
AvaApp Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
July 2026
Avalara Business Licenses Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara Business Licenses and continues to monitor service to ensure the return of full service for all customers.
investigating
Avalara Business Licenses customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Brazil Tax Docs Service Degradation
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Brazil Tax Docs customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
June 2026
Avalara Exemption Certificate Management Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
investigating
Avalara Exemption Certificate Management customers may be experiencing a delay in certificate changes applying. A response team is actively investigating the issue. This page will be kept up to date with new information.
AvaTax and MyLodge Phone Support Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
identified
A third-party vendor supporting our customer support phone system is currently experiencing an issue.
As a result, customers contacting support by phone may encounter increased hold times. There is no impact to Avalara product availability or functionality.
We are monitoring the vendor's recovery efforts and will provide updates as they become available.
May 2026
Oobj Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Oobj and continues to monitor service to ensure the return of full service for all customers.
identified
Oobj customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
investigating
Oobj customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara E-Invoicing and Live Reporting - Italian Invoices - Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) and continues to monitor service to ensure the return of full service for all customers.
investigating
Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara Tax Research Portal UI Log In Issues
Source not attested
Last archived state: resolved
View archived record details
investigating
Some Avalara Tax Research customers may be experiencing issues logging into the Avalara Tax Research Portal UI. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara 3CE Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The response team has addressed the issue impacting Avalara 3CE and continues to monitor service to ensure the return of full service for all customers.
identified
Avalara 3CE customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
investigating
Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Avalara 3CE Service Degradation
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
