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Avalara Outage History

Uptime record, past incidents, and downtime history for Avalara.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 92.6% 27 2
May 2026 87.1% 31 4
April 2026 73.3% 30 8
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
AvaTax and MyLodge Phone Support Service Degradation
minor

Started: Jun 2, 3:30 PM

identified
A third-party vendor supporting our customer support phone system is currently experiencing an issue. As a result, customers contacting support by phone may encounter increased hold times. There is no impact to Avalara product availability or functionality. We are monitoring the vendor's recovery efforts and will provide updates as they become available.
Jun 2, 5:24 PM
May 2026
Oobj Service Degradation
minor

Started: May 27, 5:57 PM

monitoring
The response team has addressed the issue impacting Oobj and continues to monitor service to ensure the return of full service for all customers.
May 27, 6:55 PM
identified
Oobj customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
May 27, 6:49 PM
investigating
Oobj customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 27, 5:57 PM
Avalara E-Invoicing and Live Reporting - Italian Invoices - Service Degradation
minor

Started: May 27, 1:30 PM

monitoring
The response team has addressed the issue impacting Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) and continues to monitor service to ensure the return of full service for all customers.
May 28, 3:05 AM
investigating
Avalara E-Invoicing and Live Reporting customers (specifically for Italian Invoices) may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 27, 9:33 PM
Avalara Tax Research Portal UI Log In Issues

Started: May 22, 7:54 PM

investigating
Some Avalara Tax Research customers may be experiencing issues logging into the Avalara Tax Research Portal UI. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 22, 7:54 PM
Avalara 3CE Service Degradation
minor

Started: May 8, 9:17 PM

monitoring
The response team has addressed the issue impacting Avalara 3CE and continues to monitor service to ensure the return of full service for all customers.
May 8, 9:48 PM
identified
Avalara 3CE customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
May 8, 9:44 PM
investigating
Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 8, 9:17 PM
Avalara 3CE Service Degradation
major

Started: May 8, 8:12 AM

identified
The issue has been identified and a fix is being implemented.
May 8, 10:36 AM
investigating
Avalara 3CE customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 8, 8:12 AM
Avalara AvaTax Tax Calculation Service Item Update Delays

Started: May 6, 10:30 AM

identified
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 6, 5:22 PM
investigating
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
May 6, 10:30 AM
April 2026
AvaTax UI Service Degradation
minor

Started: Apr 23, 5:50 PM

monitoring
The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
Apr 23, 7:50 PM
identified
AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
Apr 23, 7:08 PM
investigating
AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 23, 5:50 PM
Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing
minor

Started: Apr 20, 7:06 PM

identified
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
Apr 21, 12:00 AM
investigating
Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 20, 7:06 PM
Avalara 1099 Service Down
critical

Started: Apr 17, 8:47 AM

identified
Avalara 1099 customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
Apr 17, 9:13 AM
investigating
Avalara 1099 customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 17, 8:47 AM
Avalara AvaTax UI Service Degradation
minor

Started: Apr 8, 8:23 PM

monitoring
The response team has addressed the issue impacting Avalara AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
Apr 8, 9:47 PM
investigating
Avalara AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 8, 8:23 PM
Avalara Tax Research Service Degradation
minor

Started: Apr 6, 6:14 PM

monitoring
The response team has addressed the issue impacting Avalara Tax Research and continues to monitor service to ensure the return of full service for all customers.
Apr 6, 6:36 PM
investigating
Avalara Tax Research customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 6, 6:14 PM
Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing
minor

Started: Apr 1, 3:49 PM

investigating
We are currently investigating this issue.
Apr 1, 3:49 PM
Avalara VAT Reporting (Cloud) Service Degradation
minor

Started: Apr 1, 12:11 PM

identified
The issue has been identified and a fix is being implemented.
Apr 1, 12:27 PM
investigating
Avalara VAT Reporting (Cloud) customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
Apr 1, 12:11 PM
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