A fix has been implemented, and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue has been mitigated, and customers are now able to use the Authorize.net API Service as expected.
<b>Reported Start Time:</b> 05 September 2026, 12:37 GMT
<b>Reported End Time:</b> 07 September 2026, 12:12 GMT
<b>Next Update:</b> When status changes or significant information is available.
Please do not hesitate to contact the Authorize.net support team if you have any questi...
investigating
Authorize.net is aware of an issue that is currently affecting the Authorize.net API Service.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Clients may experience errors or delays when sending or receiving API requests, which could impact payment processing and transaction status updates.
<b>Reported Start Time:</b> 05 September 2026, 12:37 GMT
<b>Next Update:</b> When status changes or significant information is available.
We regret any inconve...
We have identified the issue affecting Customer Invoicing services and implemented a fix. We are closely monitoring to ensure the issue is resolved.
<b>Impact:</b> Customer Invoicing processing has returned to normal.
<b>Reported Start Time:</b> 01 September 2026, 01:00 GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.n...
investigating
Authorize.net is aware of an issue that is currently affecting Customer Invoicing services.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may be experiencing issues where paid invoices are not updating to a "Paid" status.
<b>Reported Start Time:</b> 01 September 2026, 01:00 GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigat...
Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service.
We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.
<b>Impact:</b> The issue has been mitigated and customers are now able to use the Simple Checkout service as expected
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Reported End Time:</b> 20 August 2026 19:00 GMT
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
investigating
Authorize.net continues to investigate the cause and working urgently to resolve the issue.
For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. <a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
investigating
Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b>
Clients using Simple Checkout may see unexpected processing volumes.
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. <a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
Legacy Incident Archive
19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Settlement/Batching - Disruption
Source not attested
Last archived state: resolved
View archived record details
monitoring
Authorize.net was aware of an issue that affected settlement/batching for Global Payments North America (GPN). The issue has been mitigated. We are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> Customers may have experienced funding settlement issues.
<b>Reported Start Time:</b> 21 May 2026
<b>Next Update:</b> As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please d...
NA Processor Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed.
<b>Impact:</b> This may impact some Visa cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation.
<b>Reported Start Time:</b> 13 May 2026, 08:47 GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do ...
Merchant and Partner Interface Access Issue
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue has been mitigated and customers are now able to use the Merchant and Partner Interface as expected.
<b>Reported Start Time:</b> 9 May 2026 09:03 GMT
<b>Reported End Time:</b> 9 May 2026 10:52 GMT
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.auth...
investigating
Authorize.net is aware of an issue that is currently affecting the login process for Merchant and Partner Interfaces
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with login for Merchant and Partner Interfaces.
<b>Reported Start Time:</b> 9 May 2026
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please d...
investigating
Authorize.net is aware of a service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers.
Sandbox Account Creation - Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting Sandbox Account creation process. Users may receive an error message stating: “The sandbox is experiencing technical difficulties. Please try to create a test account in a few minutes.”
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with creating Sandbox accounts within the Developer Center.
<b>Reported Start Time:</b> 5 May 2026, 07:57 GMT
<b>Next U...
April 2026
Accept Suite API - Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved.
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our cust...
investigating
Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services.
We are investigating the cause and working urgently to resolve the issue.
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As curren...
Ask ANET Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Authorize.net teams continue with their efforts to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface.
<b>Impact:</b> Users may experience issues with the Ask ANET for Merchant Interface.
<b>Reported Start Time:</b> 17 April 2026. 22:19 GMT
<b>Next Update:</b> When Current Status Changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the ...
identified
Authorize.net remains working urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface.
<b>Impact:</b> Users may experience issues with the Ask ANET for Merchant Interface.
<b>Reported Start Time:</b> 17 April 2026. 22:19 GMT
<b>Next Update:</b> When Current Status Changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net ...
identified
Authorize.net continues to work urgently to resolve the issue that is currently affecting the Ask ANET tool for Merchant Interface.
<b>Impact:</b> Users may experience issues with the Ask ANET for Merchant Interface.
<b>Reported Start Time:</b> 18 April 2026 08:19 GMT
<b>Next Update:</b> When Current Status Changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.ne...
investigating
Authorize.net is aware of an issue that is currently affecting the Ask ANET tool for Merchant Interface.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with the Ask ANET for Merchant Interface.
<b>Reported Start Time:</b> 18 April 2026 08:19 GMT
<b>Next Update:</b> When Current Status Changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Pl...
Payment Services Impact
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue has been mitigated and customers are now able to use the API as expected.
<b>Reported Start Time:</b> 10 April 2026 at 20:15 GMT
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Inc...
identified
We have identified the issue affecting the performance of the Authorize.API
<b>Impact:</b> Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases.
<b>Reported Start Time:</b> 10 April 2026 at 20:15 GMT
<b>Next Update:</b> As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please d...
investigating
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We continue investigating the cause and working urgently to resolve the situation.
<b>Impact:</b> Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases.
<b>Reported Start Time:</b> 10 April 2026 at 20:15 GMT
<b>Next Update:</b> As current status changes.
We regret any in...
investigating
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. We are investigating the cause and working urgently to resolve the situation.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Merchants may be experiencing a rise in customers being unable to complete their transactions, which could result in an increased number of abandoned purchases.
<b>Reported Start Time:</b> 10 April 2026 at 20:15 G...
Webhooks Payment Event
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue affecting some Transaction Details on Webhooks Payment Event where certain details are missing.
We appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Merchants may notice that certain details are missing from webhook notifications.
<b>Reported Start Time:</b> 8 April 2026 00:51 GMT
<b>Next Update:</b> When current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular update...
investigating
Authorize.net is aware of an issue that is currently affecting some Transaction Details on Webhooks Payment Event where certain details are missing.
We were able to reproduce the issue and confirmed that the missing fields are as follows:
1. Correct response code
2. Amount
3. Transaction ID
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> merchant may notice that certain details are missing from webhook notifications.
<b>Reported...
Sandbox Account Creation - Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We continue to investigate the cause and working urgently to resolve the issue that is currently affecting the Sandbox Account creation process.
<b>Impact:</b> Users may experience issues while creating Sandbox Account.
<b>Reported Start Time:</b> 3:19 PM GMT on 7 April 2026
<b>Next Update:</b> As current status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authori...
investigating
Authorize.net is aware of an issue that is currently affecting the Sandbox Account creation process.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues while creating Sandbox Account.
<b>Reported Start Time:</b> 3:19 PM GMT on 7 April 2026
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate ...
