Atera Outage History
Daily status observations, past incidents, and reported issue history for Atera.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 100% | 31 | 0 |
| June 2026 | 53.3% | 30 | 14 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Degraded Performance for Ticket Conversations
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are aware of an issue affecting the Ticket Conversations tab. Some users may experience a blank view or be unable to send replies. Our team is actively investigating and working to restore full functionality as quickly as possible.
Payment Processing Issue (Duplicate Charges)
Started:
identified
Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.
Unexpected Device Availability Alerts
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.
April 2026
Service Disruption Affecting US Customers
Started:
monitoring
The disruption impacting US customers has been fixed. Our team is actively monitoring to confirm full recovery.
investigating
We are currently experiencing an issue impacting customers in the United States. Our team is investigating and working to restore service as quickly as possible.
investigating
Some clients may experience issues when accessing newly created tickets. Our team is aware and we are actively working towards a resolution.