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Atera Outage History

Uptime record, past incidents, and downtime history for Atera.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 100% 9 0
June 2026 53.3% 30 14
May 2026 100% 31 0
April 2026 100% 21 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Degraded Performance for Ticket Conversations
minor

Started: Jun 22, 4:10 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 22, 4:14 AM
investigating
We are aware of an issue affecting the Ticket Conversations tab. Some users may experience a blank view or be unable to send replies. Our team is actively investigating and working to restore full functionality as quickly as possible.
Jun 22, 4:10 AM
Payment Processing Issue (Duplicate Charges)

Started: Jun 11, 7:15 PM

identified
Some customers may have received a duplicate charge on their Atera payment. We are aware of the issue and our payment provider is working to resolve it. We will post updates here as the situation develops.
Jun 11, 7:15 PM
Unexpected Device Availability Alerts
minor

Started: Jun 9, 7:31 AM

monitoring
We are continuing to monitor for any further issues.
Jun 9, 11:32 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 9, 10:26 AM
identified
The issue has been identified and a fix is being implemented.
Jun 9, 8:13 AM
investigating
Some clients may experience incorrect availability alerts for devices. Our team is aware of the issue and is actively working towards a resolution. We will provide further updates shortly.
Jun 9, 7:31 AM
April 2026
Service Disruption Affecting US Customers
critical

Started: Apr 2, 7:26 PM

monitoring
The disruption impacting US customers has been fixed. Our team is actively monitoring to confirm full recovery.
Apr 2, 9:38 PM
investigating
We are currently experiencing an issue impacting customers in the United States. Our team is investigating and working to restore service as quickly as possible.
Apr 2, 9:04 PM
investigating
Some clients may experience issues when accessing newly created tickets. Our team is aware and we are actively working towards a resolution.
Apr 2, 7:26 PM
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