Current answer
Atera experienced a minor incident: Degraded Login Performance. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
Admin Console GUI
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 19, 2026 at 6:56 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 19, 2026 at 2:21 PM UTC
Identified
We made some changes at the database level to address the performance issue. We are now closely watching the results and will provide another update soon.
Oct 19, 2026 at 7:37 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 19, 2026 at 6:57 AM UTC
Investigating
We are currently experiencing slow or failing logins. Some users may be unable to sign in or may see long loading times. Our team is investigating and we will share an update shortly.
Oct 19, 2026 at 6:27 AM UTC
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