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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The Synchronizer UI is unavailable for most customers. Existing synchronizations remain unaffected and continue to work normally.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Time to SLA: partial outage in Ohio region
majorSource not attested
Last archived state: resolved
View archived record details
identified
During the deployment of the new version, a problem with app packages a version mismatch caused by CI/CD pipeline caused failure. Team identified the problem and is fixing the problem.
April 2026
Rich Filters migration to Forge
Source not attested
Last archived state: resolved
View archived record details
monitoring
The migration to Forge has been completed. We will continue to monitor the application closely to confirm stability.
monitoring
Rich Filters for Jira Dashboards is moving to Atlassian's Forge platform over several few days. The app is expected to work normally throughout this period.
However, a very small number of customers with strict firewall settings reported outages due to the new application domain being blocked. If your organization uses a network security solution, you may need to allowlist *.atlassian-dev.net to maintain access.
Please check our documentation for details: https://support.appfire.com/space/...
Comala Document Management - Degraded Performance
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Performance has stabilized, and error rates have returned to normal levels. We are monitoring to ensure the app remains stable as we investigate the long-term resolution for this traffic pattern.
investigating
We are currently investigating an increase in latency and intermittent errors within Comala Document Management. This is due to a sudden surge in database requests that has exceeded our current autoscaling thresholds. Our engineering team is actively working to scale our infrastructure manually to stabilize performance.
Time to SLA - Delayed Jira Issue Synchronization
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing event processing times start to return to normal, though it may take a bit more time for the backlog to fully clear. We are closely monitoring delivery rates and will mark this incident as resolved once we confirm all events are consistently arriving without delay.
identified
We are currently experiencing degraded performance regarding the synchronization of Jira issues. You may notice delays of up to 20 minutes between an action occurring in Jira (such as creating or updating an issue) and that change reflecting in our system.
Impact Summary:
What is affected: Real-time synchronization of Jira issues.
What is NOT affected: No data is being lost. All events are safely queued and will be processed as soon as they are delivered to our system.
Who is affected: Th...
