BigPicture: Some customers may be unable to access BigPicture
View the provider incident record →Current answer
Appfire Cloud Apps experienced a minor incident: BigPicture: Some customers may be unable to access BigPicture. ServiceAlert observed recovery on Nov 10, 2026.
Official Appfire Cloud Apps status page Current Appfire Cloud Apps status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
BigPicture PPM & Strategic Portfolio Management for Jira
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Nov 10, 2026 at 8:55 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Nov 10, 2026 at 8:54 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Nov 10, 2026 at 8:52 AM UTC
Identified
We have identified an issue affecting the availability of BigPicture for some customers. Our team is working on restoring the service. We will provide an update within 2 hours or sooner if there are significant changes.
Nov 10, 2026 at 8:49 AM UTC
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