New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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Amplify Outage History

Uptime record, past incidents, and downtime history for Amplify.

Checking current status...
93.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 86.7% 15 2
July 2026 87.1% 31 4
June 2026 100% 30 0
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Web Form Support Tickets

Started: Aug 3, 7:24 PM

monitoring
A fix has been implemented and there should be no impediments to utilizing amplify.com/support as a flow towards opening a Support ticket via web form. We will continue to monitor for now.
Aug 3, 7:49 PM
investigating
We are aware of an issue that may cause an error when submitting a Support case through the web portal. If you encounter this issue, please go to https://service.amplify.com/support to submit a web form. You can also call our Support team directly at 800-823-1969 or live chat a Support agent directly by logging into your account. We will update this page once we have resolved the issue causing this error message.
Aug 3, 7:24 PM
July 2026
Phone Support Service Issue
minor

Started: Jul 30, 3:16 PM

monitoring
Our phone service provider has implemented a fix. We are continuing to monitor.
Jul 30, 4:12 PM
investigating
Our phone provider is experiencing intermittent performance issues. As a result, some inbound calls to our support teams have been unable to connect. We are monitoring the status of this issue with our phone service provider. In the meantime, you can contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support). We appreciate your patience and hope this issue is resolved soon!
Jul 30, 3:16 PM
Phone Support Service Issue
minor

Started: Jul 7, 2:36 PM

monitoring
A fix has been implemented and phone calls are now connecting successfully! We will continue to monitor.
Jul 9, 3:22 PM
investigating
We are still investigating this issue. Please continue to contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support). Thank you again for your patience!
Jul 9, 1:43 PM
investigating
We are still investigating this issue. Please continue to contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support). Thank you again for your patience!
Jul 8, 2:15 PM
investigating
Our phone provider is currently experiencing degraded performance issues. As a result, our support teams are unable to connect with customers via phone. We are monitoring the status of this issue with our phone service provider. In the meantime, you can contact us via Chat by logging into your account or by Web Form (service.amplify.com/s/support). We appreciate your patience and hope this issue is resolved soon!
Jul 7, 2:36 PM
April 2026
Amplify PD Site Accessibility Issue

Started: Apr 30, 7:24 PM

investigating
We are aware of and investigating accessibility issues with pd.amplify.com. We have received reports of and are able to reproduce error messages when attempting to launch or log into the site. Our Engineering team is working diligently to identify the root cause of and implement a fix for this issue. We will notify you once this issue has been resolved. Thank you so much for your patience!
Apr 30, 7:24 PM
Scheduled Maintenance Window

Started: Apr 27, 12:41 AM

identified
We will be undergoing scheduled maintenance on Sunday 4/26 between 10pm-12am ET. Users will experience system downtime during this window.
Apr 27, 12:41 AM
Scheduled Maintenance Window

Started: Apr 21, 9:56 PM

identified
We will be undergoing scheduled maintenance on Friday 4/24 between 10pm-12am ET. Users will experience system downtime during this window.
Apr 21, 9:56 PM
Scheduled Maintenance Window

Started: Apr 2, 10:57 PM

monitoring
We will be undergoing scheduled maintenance on Thursday 4/2 beginning at 10pm EST. The duration of this maintenance is not expected to last long. Users will experience system downtime during this window.
Apr 2, 10:57 PM
March 2026
Science and ELA - Intermittent Activity Disruption
minor

Started: Mar 10, 2:54 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 10, 3:58 PM
investigating
We are aware of and investigating an issue affecting users' ability to access some questions in or navigate through activities within our Curriculum products. Our Engineering team is working diligently to identify the root cause of and identify a fix for this issue. We will provide updates on this page once we have more information. We appreciate your patience and we working towards resolving this issue as quickly as possible. Thank you so much!
Mar 10, 2:54 PM