Current answer
Amplify experienced a minor incident: Customer Support Chat. The provider currently marks this incident Investigating.
Incident Lifecycle
Affected Components
Customer Support
Incident Timeline
Investigating
Some users are seeing relief on this issue after refreshing their browser page. If you refresh your browser and are still experiencing this issue, please continue reaching out to our Support teams via Web Form (https://service.amplify.com/support).
We appreciate your patience as we continue to work on this issue.
Thank you!
We appreciate your patience as we continue to work on this issue.
Thank you!
Aug 21, 2026 at 5:58 PM UTC
Investigating
We are currently investigating an intermittent issue with our Customer Support Chat Channel that may prevent customers from seeing responses to their questions. If you experience this issue, please contact us through our Web Form (https://service.amplify.com/support).
Aug 17, 2026 at 7:03 PM UTC
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