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97.2%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delay across all attention sources
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a delay of around three days across all attention sources, caused by a backlog in our processing pipeline. We are working through it as quickly as possible.
We will post an update as the backlog clears.
July 2026
Data processing delay
minorSource not attested
Last archived state: resolved
View archived record details
identified
A data processing delay issue has been identified for the Altmetric Explorer. The root cause has been remediated and data processing is now catching up. We expect some data discrepancies in the Altmetric Explorer until the data stream has fully recovered. We will update once this is complete.
May 2026
Data processing delays
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Data processing delays have now resolved, we are continuing to monitor to ensure no further issues
investigating
We are currently experiencing delays to our data processing pipeline which may result in out of date information being returned by the Altmetric API / Explorer / Detail Pages.
