New Multi-region uptime checks and custom-domain status pages

Altmetric Details API functionality degradation

Major Impact Resolved Duration: 14h 7m September 18, 2026
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Current answer

Altmetric experienced a major incident: Altmetric Details API functionality degradation. ServiceAlert observed recovery on Sep 19, 2026.

Official Altmetric status page Current Altmetric status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Altmetric Details Pages API

Incident Timeline

Monitoring
A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.
Sep 18, 2026 at 10:10 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 7:12 PM UTC
Investigating
We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.
Sep 18, 2026 at 7:12 PM UTC
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