Current answer
Altmetric experienced a major incident: Altmetric Details API functionality degradation. ServiceAlert observed recovery on Sep 19, 2026.
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Incident Lifecycle
Affected Components
Altmetric Details Pages API
Incident Timeline
Monitoring
A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.
Sep 18, 2026 at 10:10 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 18, 2026 at 7:12 PM UTC
Investigating
We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.
Sep 18, 2026 at 7:12 PM UTC
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