New Multi-region uptime checks and custom-domain status pages

Agorapulse Outage History

Daily provider-status observations and published incident history for Agorapulse.

Operational

Agorapulse is operational. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Agorapulse for future changes.

89.2% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 86.7% 30 4

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
App slowness within the publishing part of the tool
minor Observed active window 24h 44m

View incident details and source

Started:

Web Application (app.agorapulse.com) Scheduled posts publishing
monitoring
Performance has improved and we continue to monitor the situation. If you continue to experience any issues, please contact Support.
identified
The issue has been identified and a fix is being implemented. Reloading the page has helped users who have seen temporary loading issues. We will update you as we learn more.
investigating
We received several reports of the app being slow within the publishing part of the tool : Opening posts, create and save posts, upload medias. We are investigating the issue.
Links are not displayed within Facebook posts preview
minor Observed active window 7h 30m

View incident details and source

Started:

Web Application (app.agorapulse.com) Scheduled posts publishing
investigating
Links are well published, but they are not displayed within Facebook posts preview. We are currently investigating the issue.
Listening Search Creation, Updates, and Sync on Keyword Searches
minor Observed active window 3h 3m

View incident details and source

Started:

Conversations data processing (Inbox & Listening)
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently experiencing an issue affecting Agorapulse Listening. Users are unable to create new keyword searches or update existing keyword searches across Facebook, Instagram, YouTube, Reddit, and Web sources. Ingestion of new listening data is paused on these sources. Our engineering team is actively investigating the underlying cause.

Legacy Incident Archive

13 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Meta outage affecting Facebook and Instagram inboxes
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Error rates have significantly decreased. Any Facebook or Instagram message replies that previously failed can now be retried. We are continuing to monitor the situation closely to ensure full stability.
investigating
Meta is currently experiencing a partial outage. As a result, you may encounter errors when replying to Facebook and Instagram messages, as well as delays in item syncing. We are monitoring the situation and will provide updates as new information becomes available.
Unresponsive Calendar when duplicating posts
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Undefined sentiment in all inboxes
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently facing an issue regarding sentiment classification of inbox elements appearing as undefined or loading status, we are investigating the issue.
June 2026
Undefined sentiment within all inboxes
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently facing an issue with the Sentiment classification of inbox elements. We are currently investigationg the issue.
Meta Outage
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Error rates are improving, it seems Meta has implemented some fixes. We will continue to closely monitor the situation. Thank you for your patience.
identified
Meta is experiencing an outage, which is affecting their native sites and API functionality since around 1:30pm UTC. A common error seen in publishing and inbox replies is: `An unknown error has occurred` for Instagram, Facebook & Threads. We will monitor sites such as https://downdetector.com/ and https://metastatus.com/ for updates and share once we know more.
Replies to X/Twitter DMs are displaying a "Message is null" error, but sent successfully.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The rate of these errors has decreased, we will continue to monitor the situation. The root cause was an incorrect response from X/Twitter's API when sending direct messages.
investigating
Inbox replies to Twitter DMs are displaying a "Message is null" error, however the reply is still being sent successfully. Our team is investigating the root cause. If you see this error, your reply has still been sent. We advise against resending to avoid duplicate messages. Thank you for your patience, we will update as we know more.
May 2026
Instagram Reels - Publishing Failures
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The error rate is back to normal and the issue is resolved, we are still investigating with Meta and trying to get informations about the issue.
identified
We are continuing to work on a fix for this issue.
identified
We can confirm that the issue comes from Meta's API directly, other competitor tools are impacted as well, we are monitoring the situation and will post an update as soon as we have more information.
investigating
We are currently seeing failures when publishing Instagram Reels. Video posts are remaining in a pending state for an extended period before failing with the following error: "Received Facebook error response of type GraphMethodException: Authorization Error (code 100, subcode 33)" We are actively investigating this issue and will post an update as soon as we have more information.
Reports: Delayed PDF Exports
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
While improvements were made, some report exports are still delayed. We're sorry for the inconvenience this may cause, but are actively working on a solution.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
PDF exports from Reports are delayed and may take several hours to arrive. This does not affect CSV or other formats, which are working normally. We're sorry for the inconvenience and will update this area as we get more information.
Increase in Facebook Publishing Errors: "reduce the amount of data"
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We've confirmed this issue extends to other 3rd party Meta publishing integrations. We'll continue monitoring.
investigating
We are currently investigating an increase in errors affecting some Facebook post publishing attempts. Posts are typically published successfully despite the error message returned from Meta: `Received Facebook error response of type null: Please reduce the amount of data you're asking for, then retry your request (code 1, subcode null)` If a post does not publish, manually retrying the post will usually resolve the issue. We will update you as we learn more, see updates from Meta, or noti...
April 2026
Instagram publishing error (code 9004, subcode 2207052) // Video container status error, “Media upload has failed” (error code 2207076).
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.
investigating
We are receiving more reports of Instagram post failing with the following errors : - Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating' - Video container status error, “Media upload has fail...
Get alerts for Agorapulse Subscribe to the provider incident feed Browse all services