Action1 Outage History
Daily provider-status observations and published incident history for Action1.
Unknown
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Building verified history
16 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Daily Status (Last 48 Days)
Sep 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
October 2026
[EU] Degraded Performance of Update Services
View incident details and source
Started:
Action1 Application [EU]
resolved
The performance degradation affecting update-related services in the Europe region has been resolved following a cache capacity upgrade. We have verified sustained performance recovery and will continue monitoring the service.
Thank you for your patience.
monitoring
The infrastructure capacity upgrade in the Europe region is complete, and response times have improved significantly. Some requests may still experience intermittent delays or errors. We are monitoring performance and investigating the remaining errors before confirming full recovery.
identified
Some users in the Europe region may experience slow responses or timeouts when accessing update-related features and APIs. We have identified an infrastructure capacity bottleneck, and a fix is in progress. We will provide another update once we have verified recovery.
EU Remote Session Interruption
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Started:
Action1 Remote Session [EU]
resolved
We’ve fixed an issue that prevented some users from establishing remote sessions. Connections are now working as expected. Thank you for your reports and patience while we resolved this.
investigating
We’re aware of issues affecting Remote Sessions and are working to restore service. We’ll share updates as soon as we have more information.
September 2026
NA Impact to Endpoint Interface
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Started:
Action1 Endpoint Interface [NAM]
resolved
This issue has been resolved.
identified
We've identified the root cause and the platform has stabilized. We are continuing to monitor the incident.
investigating
We've identified degraded performance of our endpoint infrastructure. We are actively investigating and working on a resolution.
August 2026
AU Application Downtime
View incident details and source
Started:
Action1 Application [AU]
resolved
The issue affecting the AU application has been resolved.
investigating
We are currently investigating an issue affecting the application dashboard.
NAM Dashboard Display Issues
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Started:
Action1 Application [NAM]
resolved
We have resolved this issue, and the application should now behave as expected.
identified
We are currently investigating an issue affecting the application dashboard. Collected data may not be displayed, and missing updates may not be retrieved as expected.
We are working to resolve this as quickly as possible and appreciate your patience.
NAM Dashboard Display Issues
View incident details and source
Started:
Action1 Application [NAM]
resolved
We have resolved this issue, and the application should now behave as expected.
identified
We are currently investigating an issue affecting the application dashboard. Collected data may not be displayed, and missing updates may not be retrieved as expected.
We are working to resolve this as quickly as possible and appreciate your patience.
NAM Incorrect Automation Running Status
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Started:
Action1 Endpoint Interface [NAM]
resolved
Resolved
identified
Some automations may incorrectly appear to be in a "Running" state.
We have identified the root cause and expect the affected automation statuses to return to their correct state within the next few hours.
No action is required from customers.
NA Endpoint Interface Performance
View incident details and source
Started:
Action1 Endpoint Interface [NAM]
resolved
We identified and promptly resolved a memory-related issue affecting several servers. All services are now operating normally.
We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding.
investigating
Some users may experience delayed communication between their endpoints and our servers, or see endpoints displayed as disconnected. We are actively investigating this behavior.
July 2026
NAM API Issue
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Started:
Action1 Application [NAM]
resolved
All affected services are operating normally, and the incident has been fully resolved.
If you continue to notice any unexpected behavior or issues interacting with the API, please contact Action1 Technical Support
investigating
We've identified an issue impacting the Action1 API.
EU: Endpoint Interface Partially Unavailable
View incident details and source
Started:
Action1 Endpoint Interface [EU]
resolved
The temporary disruption affecting endpoint connectivity to the Action1 Endpoint Interface servers has been resolved, and all services are operating normally.
The issue was caused by an overload of an internal Action1 service. The service has recovered, and endpoint connectivity has been fully restored.
We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
investigating
Investigating